CheckSWProfile Script Fails With Multiple Missing Software/Package After Upgrading To Exalogic Solaris July 2014 PSU 2.0.6.1.2

Asset ID:	1-72-1987605.1
Update Date:	2016-09-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1987605.1 : CheckSWProfile Script Fails With Multiple Missing Software/Package After Upgrading To Exalogic Solaris July 2014 PSU 2.0.6.1.2

Applies to:

Exalogic Elastic Cloud X4-2 Hardware - Version X4 to X4 [Release X4]
Oracle Exalogic Elastic Cloud Software - Version 2.0.6.1.2 to 2.0.6.1.2
Oracle Solaris on x86-64 (64-bit)

Symptoms

After doing PSU upgrade of Exalogic X4-2 rack running with Exalogic Solaris version 2.0.6.1.0 to July 2014 Exalogic PSU version 2.0.6.1.2, issue of CheckSWProfile script failing on below packages is seen.

root@elorl01cn01:# /opt/exalogic.tools/tools/CheckSWProfile
[SUCCESS]........Has supported operating system
[SUCCESS]........Has supported SRU
[SUCCESS]........Has supported processor
[SUCCESS]........Kernel is at the supported version
[SUCCESS]........Has supported kernel architecture
[FAILURE]........Software does not match with the supported profile. See below.
[FAILURE]........Not found: system/management/hmp/hmp-hwmgmt=2.2.5.16427-1, system/management/hmp/hmp-libs=2.2.5.16427-1, system/management/hmp/hmp-snmp=2.2.5.16427-1, system/management/hmp/hmp-tools=2.2.5.16427-1, system/platform/exa-family/oswatcher=0.5.11-0.1.0.5
root@elorl01cn01:#

Below is the "imagehistory" command output which shows that the rack is upgraded from 2.0.6.1.0 to 2.0.6.1.2.

root@elorl01cn01:# imgaehistory
Image version : 2.0.6.1.2

Patch number : 18630746
Patch timestamp : 2015-01-19 09:51:24 +0000
Image mode : patch
Patch status : SUCCESS

Image version : 2.0.6.1.0
Image build version : 229221
Creation timestamp : 2013-11-26 03:30:15 -0600
Image activated : 2015-01-16 09:16:11 +0000
Image mode : fresh
Image status : SUCCESS
root@elorl01cn01:#

Uname Information
SunOS bca22geai01 5.11 11.1 i86pc i386 i86pc

Cause

CheckSWProfile is failing due to missing or older exa-family related packages in the system.

In Exalogic July 2014 PSU, there is no update to exa-family related packages for X4-2 systems. Even in the patch log there is no indication of any packages getting removed as part of "pkg update". So it does not appear that certain exa-family packages (which are listed in the CheckSWProfile Error) are either not installed or of wrong/old version in the pre July 2014 PSU state of the system.

Solution

To resolve the CheckSWProfile issue we need to manually install required packages as follows:

Set another exa-family publisher, most probably to exa-family repo under el_baseimage_solaris_2.0.6.1.0_64:
# pkg set-publisher -g file:///net/192.168.xx.xx/export/common/images/el_baseimage_solaris_2.0.6.1.0_64/exa-family exa-family
Get list of all publishers(4) and invoke refresh all as shown below.

# pkg publisher
# pkg refresh --full
See list of all package versions:-
# pkgrepo list -H -p exa-family -s file:///net/192.168.xx.xx/export/common/images/el_baseimage_solaris_2.0.6.1.0_64/exa-family
The expected output should contain the package version we are interested in.
After confirming we have the required version listed we can upgrade individually. For e.g. as shown below:

# pkg update pkg://exa-family/system/management/hmp/hmp-libs@2.2.5.16427,5.11-1:20130314T220337Z
Once required Solaris packages are installed, CheckSWProfile should run normally without any issues as shown below.

root@elorl01cn01:# /opt/exalogic.tools/tools/CheckSWProfile
[SUCCESS]........Has supported operating system
[SUCCESS]........Has supported SRU
[SUCCESS]........Has supported processor
[SUCCESS]........Kernel is at the supported version
[SUCCESS]........Has supported kernel architecture
[SUCCESS]........Software is at the supported profile
root@elorl01cn01:#

References

<BUG:19670865> - CHECKSWPROFILE FAILED ON FRESH INSTALL X4-2 COMPUTE NODE
<BUG:18148884> - EECS 2.0.6.1 SOLARIS ON EXALOGIC X4-2 CHECK PROFILE COMMANDS FAILURES

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