SL150 - Library Cannot Initialize And Gets Message '*** ERROR IN LOADING FIRMWARE ***'

Asset ID:	1-72-1986198.1
Update Date:	2017-05-19
Keywords:

Solution Type Problem Resolution Sure

Solution 1986198.1 : SL150 - Library Cannot Initialize And Gets Message '*** ERROR IN LOADING FIRMWARE ***'

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

The SL150 cannot initialize with below error:

*** ERROR IN LOADING FIRMWARE ***

The following User Interface file: fusion.tar.gz is corrupt Initialization cannot continue and the library is inoperative to Repair, the Robot Unit must be replaced.

Op Panel reports the following:

Changes

Customer powered off the SL150, then powered on

Cause

Robot Dead on Arrival (DOA)

Solution

1. Follow the error messages and replace the SL150 Robot

2. Error messages 9104 and 9144 issued after replacement of new robot

FE performed below actions at site:

a. Removed and inserted the robot again.
b. Remove all the magazines from module 2 and inspect the movement of the robot during initialisation.
c. Checked for module alignment.

3. Suspected robot DOA due to error 9104 (also a Base Chassis is another suspect part with error 9144)

4. The SL150 OK after replacement of second robot;

Conclusion first robot is DOA.

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