Oracle ZFS Storage Appliance: Earlier Appliance Releases Will Not Recognize 200G Logzilla (Seen as Data Drive)

Asset ID:	1-72-1982840.1
Update Date:	2017-10-05
Keywords:

Solution Type Problem Resolution Sure

Solution 1982840.1 : Oracle ZFS Storage Appliance: Earlier Appliance Releases Will Not Recognize 200G Logzilla (Seen as Data Drive)

Applies to:

Sun ZFS Storage 7120 - Version All Versions and later
Oracle Storage DE2-24C - Version All Versions and later
Oracle Storage DE2-24P - Version All Versions and later
Oracle ZFS Storage ZS3-4 - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

Field engineer was adding additional DE2-24P or DE2-24C to the Oracle ZFS Storage Appliance

1. JBOD DE2-24P/DE2-24C will show the Logzilla as a 'data' drive.

2. JBOD DE2-24P/DE2-24C may show amber LEDs and the following alerts in Maintenance > Problems

Hostname: nas01
Product Type: ORACLE ZFS STORAGE ZS3-2
Summary:The JBOD is configured incorrectly.

Fault event description: The disks contained within the enclosure cannot be used as part of a storage pool.
The device configuration for JBOD '1345NM402W' is invalid.

Hardware Component:
Name:
Part:7043630
Serial:1345NM402W
label=
fmri=hc://:chassis-mfg=Oracle-Corporation:chassis-name=ORACLE-DE2-24P:chassis-part=32274190+14+1:chassis-serial=1345NM402W:fru-serial=1345NM402W:fru-part=7043630:fru-revision=0018/ses-enclosure=0

Correct the configuration to conform to a valid configuration.
Data devices found at: 'HDD 0, HDD 1, HDD 2, HDD 3, HDD 4, HDD 5, HDD 6, HDD 7, HDD 8, HDD 9, HDD 10, HDD 11, HDD 12, HDD 13, HDD 14, HDD 15, HDD 16, HDD 17, HDD 18, HDD 19, HDD 20, HDD 21',
Log devices found at: '',
Cache devices found at: '',
Empty bay slots found: 'HDD 22,HDD 23'.
Please refer to the customer service manual for valid device configurations.
If you are a qualified service person, detailed information on this problem can be found at http://support.oracle.com/msg/AK-8003-Y6

Cause

The problem could be because of the old Appliance Firmware running on the system.

Old firmware is not able to recognize the new 200G Logzilla Disk.

Due to the appliance being on an older AK software version, the two new Log drives were seen as Data drives.

chassis-001 disk-022
--------------------
label = HDD 22
present = true
faulted = false
manufacturer = HGST
model = HSCAC2DA6SUN200G
serial = 001518JLWMDA 0QVBWMDA
revision = A122
size = 200049647616
type = data <<<<<<<<<<<<<<<

This is why it has triggered an ASR alert - "The JBOD is configured incorrectly"

Appliance Firmware Releases 2011.1.9.3 (or later) or 2013.1.4.1 (or later) will support HSCAC2DA6SUN200G Logzilla disks (Part Numbers: 7094120, 7094126, 7309938, 7309941).

Solution

Upgrade to Appliance Firmware Releases 2011.1.9.3 (or later) or 2013.1.4.1 (or later) which will support HSCAC2DA6SUN200G Logzilla disks.

References

<BUG:19548096> - BACKPORT 18680699 TO AK-2013-MICRO - 200G LOGZILLA REPLACEMENT

Attachments

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