VSM - SLS6684I & SLS6625E messages on T10000C Tape Drive on different tapes

Asset ID:	1-72-1967483.1
Update Date:	2018-03-06
Keywords:

Solution Type Problem Resolution Sure

Solution 1967483.1 : VSM - SLS6684I & SLS6625E messages on T10000C Tape Drive on different tapes

Applies to:

StorageTek T10000C Tape Drive - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Customer see this error message:

>SLS6760I RTD VTSS07B5 REPORTED GENERAL FAILURE USING MVC 200852
>SLS6684I RTD VTSS07B5 ON VTSS VSM5BS RETURNED ECAM ERROR CC=5 RC=108
>SLS6625E RTD VTSS07B5 REPORTED UNLOAD FAILURE: 424820340000002001005B7B5B7B00000000000000000000CE0E612071040000
>SLS6895I K 07B5,200852,PVT,VSM5BS,SWSATDSV
>SLS6662E RTD VTSS07B5 PUT IN MAINTENANCE MODE BECAUSE OF ERROR
>SLS6629E RTD VTSS07B5 ON VTSS VSM5BS FAILED TO DISMOUNT MVC

FSC = 5B7B

Changes

Cause

You find the FSC T10000C error message here (byte 11 and 12):

>SLS6625E RTD VTSS07B5 REPORTED UNLOAD FAILURE: 424820340000002001005B7B5B7B00000000000000000000CE0E612071040000

This error message 5B7B say:

FSC Dictionary Description:
MODEL = T10000C
FSC = 5B7B
(FSC Match Found in Rev. 3.62)

FSC: 5B7B ELEV_FSC_HOOK_MOTION_TIMEOUT

MIM Code: NONE

FRU: HARDWARE CONF: 100%

Summary: |ELEVATOR |INTERCONNECT |POWER AMP |

Field Text:
A timeout occurred while hooking the buckler to the machine reel leader.

Solution

If the customer has this message on different tapes, replace this Tape Drive.

Attachments

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