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Asset ID: 1-72-1947203.1
Update Date:2014-11-27
Keywords:

Solution Type  Problem Resolution Sure

Solution  1947203.1 :   Exadata: Celldisk Shows "Not Present" When Hard Disk Status Is Fine  


Related Items
  • Exadata Database Machine X2-2 Hardware
  •  
Related Categories
  • PLA-Support>Eng Systems>Exadata/ODA/SSC>Oracle Exadata>DB: Exadata_EST
  •  




Created from <SR 3-9816940521>

Applies to:

Exadata Database Machine X2-2 Hardware - Version All Versions and later
Information in this document applies to any platform.

Symptoms

[root@cdrqcel03 ~]# cellcli -e list celldisk | grep "not present"
  CD_05_cdrqcel11 not present

Cause

From lun details output :
====================
.
.
name: 0_4
cellDisk: CD_04_cdrqcel11
deviceName: /dev/sde
diskType: HardDisk
id: 0_4
isSystemLun: FALSE
lunAutoCreate: FALSE
lunSize: 557.861328125G
lunUID: 0_4
physicalDrives: 20:4
raidLevel: 0
lunWriteCacheMode: "WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU"
status: normal

name: 0_6
cellDisk: CD_06_cdrqcel11
deviceName: /dev/sdf
diskType: HardDisk
id: 0_6
isSystemLun: FALSE
lunAutoCreate: FALSE
lunSize: 557.861328125G
lunUID: 0_6
physicalDrives: 20:6
raidLevel: 0
lunWriteCacheMode: "WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU"
status: normal
.
.
lun 0_5 is missing
 
From physical disk details output :
============================
.
.
name:               20:5
deviceId:           21
diskType:           HardDisk
enclosureDeviceId: 20
errMediaCount:     0
errOtherCount:     0
foreignState:       false
makeModel:         "SEAGATE ST360057SSUN600G"
physicalFirmware:   0B25
physicalInsertTime: 2013-09-07T08:58:15-04:00
physicalInterface: sas
physicalSerial:     E0C53H
physicalSize:       558.9109999993816G
slotNumber:         5
status:             normal

Physical disk status is normal.

 

Solution

Please follow the below mentioned action plan to create the lun manually :

i) check the pinned cache

# /opt/MegaRAID/MegaCli/MegaCli64 -GetPreservedCacheList -a0

ii) Discard the cache for any disks that show on the list:

#/opt/MegaRAID/MegaCli/MegaCli64 -DiscardPreservedCache -L5 -force -a0

The flag -L will specify the slot number. Repeat for all disks on the preserved cache list.

iii) Validate that cache was discarded:

# /opt/MegaRAID/MegaCli/MegaCli64 -GetPreservedCacheList -a0

iv) Create the LUN

#/opt/MegaRAID/MegaCli/MegaCli64 -CfgLdAdd -R0 [20:5] WB NORA Direct NoCachedBadBBU -strpsz1024 -a0

Repeat for all disks that are having this problem.


v) now check Lun is created or not

cellcli> list lun
 


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