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Asset ID: 1-72-1946611.1
Update Date:2016-08-16
Keywords:

Solution Type  Problem Resolution Sure

Solution  1946611.1 :   ELAP 7.0.1. ELAP GUIs Do Not Display Properly. Shows VIOL And Question Marks. Times Out Quickly.  


Related Items
  • Oracle Communications EAGLE (Hardware)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec OS ELAP LSMS
  •  




In this Document
Symptoms
Changes
Cause
Solution


Created from <SR 2-9401061>

Applies to:

Oracle Communications EAGLE (Hardware) - Version ELAP 9.0 to ELAP 9.0 [Release ELAP 9.0]
Tekelec

Symptoms

 ELAP GUI does not display properly. What is seen "VIOL" statements, "???" question mark statements. The GUI will timeout quickly and transistion to terminated status.

Changes

 Triggers that cause the problem are when the user upgrades their Internet Explorer and/or Java versions.

Cause

 Only a certain lineup of software is supported for ELAP 7 release.

Solution

The following software versions are the only versions compatible with ELAP 7.0

Windows Version 7

Internet Explorer Version 7

Java Version 5


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