| Asset ID: |
1-72-1919687.1 |
| Update Date: | 2017-05-19 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1919687.1
:
SL150 - Library Reports LTO6 Drives Are Running Too Hot
| Related Items |
- HP LTO6 Tape Drive
- StorageTek SL150 Modular Tape Library
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
|
In this Document
Applies to:
HP LTO6 Tape Drive - Version All Versions and later
StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.
The drive was replaced after customer checked the airflow is not blocked to the drive. Still having the same issue!
The customer rebooted the library and it cleared the issue.
Symptoms
SL150 keeps claiming LTO6 drive runs too hot.
LTO-6hh FC: Drive indicating Maximum/Minimum temperature of 255
Following is taken from the Service Bundle:
S.OdsDriveEnclosure.;
1.ComponentStatus=Unknown
1.DriveFan=false
1.FanStatus=Unknown
1.FanSpeed=10980 <-----No Problem here!
1.FanWarnThreshold=4500
1.FanErrorThreshold=3000
S.OdsDriveInfo.;
1.VendorID=""
1.HpProductID=""
1.RevisionLevel=""
1.SerialNumber=""
1.FirmwareVersion=""
1.InterfaceType=""
1.LTOGeneration=""
1.AutoLoad=false
1.AutoEject=true
1.AutoThread=true
1.PacketSequence=false
1.UpgradeProtect=false
1.CleanProtect=false
1.TransportType=255
1.TransportDomain=255
1.InterfaceTypeAci=FiberChannel
1.LTOGenerationAci=6
1.Library=0
1.Module=1
1.Row=1
1.Column=11
1.IPAddress="10.0.0.1"
S.OdsDriveStatus.;
1.Exists=true
1.Available=false
1.Position=1
1.ElementAddress=500
1.LibraryModeEnabled=true
1.NeedsCleaning=false
1.CleaningInProgress=false
1.CleanExpired=false
1.SpecificCleanCart=false
1.WriteProtected=false
1.DriveError=false
1.MediaError=false
1.State=Inoperative
1.CompressionEnabled=false
1.PreventMediaRemoval=false
1.CartridgeLoadState=Unknown
1.CartridgeReadyForAccess=false
1.CartridgeReadyToEject=false
1.CartridgePresentFlag=false
1.ReadyLoad=false
1.CartridgeType=0
1.Beacon=false
1.HealthState=Problems
1.HealthReasonCode=9023
1.HealthReason="Drive temperature sensor has reached the shutdown level"
1.RobotAvailable=false
1.PrevState=Empty
1.PartitionNum=0
1.Temperature=255 <----- Problem is here!
1.TempWarnThreshold=60
1.TempErrorThreshold=70
1.OverTemp=false
1.Encrypting=false
Cause
There is a code bug in the HP LTO6 half height code that randomly causes the drive to report a very high temperature and thus the library will shut the drive down to prevent heat damage.
Solution
This issue is resolved in HP LTO6 Firmware.
Attachments
This solution has no attachment
