SL150 - Health Degraded- Manual Cleaning Required

Asset ID:	1-72-1918892.1
Update Date:	2017-09-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1918892.1 : SL150 - Health Degraded- Manual Cleaning Required

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
LTO Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

HEALTH HAS DEGRADED, tape drive requesting cleaning

014-08-19T18:55:05.095, 0.0.0.0.0, 3200, ifm, , info, 3000, 3318, "(request id = UNKNOWN/0) IfmMove::unloadDrive(): (P:MR) 0:1,Top Drive, tape: MEDIA ERROR"

1 HU1325W8CL Ultrium 6-SCSI 22GS 10.0.0.1 Fibre 0,1,1,11 true false false false OK

Cause

Tape drive requested cleaning.

Solution

How to manually clean a tape drive in the library SL150:

Use the Library User Interface to Clean the Degraded Drive.
1. Log in to the browser-based user interface under the Operator, Service, or Administrator role.
2. Select Library from the menu on the left side of the interface. The graphical library map appears.
3. Using the mouse, navigate to the icon for the drive that you need to clean, and click on the icon.
Drive icons are identified by the library module number, physical position (Top or Bottom), and SCSI address of the corresponding drive.
4. Select Clean Drive from the drive icon's context menu.
5. When the cleaning dialog appears at the top of the interface, select a cleaning cartridge from the Use Cleaning Tape list control, and click the OK button. Or click the Cancel button to skip the cleaning.
6. When the cleaning completes, click the Close button to close the dialog.

Be sure you entered a cleaning tape with the correct cleaning format. Review the SL150 User Guide for further details.

The move button will be grayed out if the library was not taken offline.

Attachments

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