Sun Storage 3000 Arrays: JBOD SES Device Links Are Missing

Asset ID:	1-72-1916789.1
Update Date:	2014-09-04
Keywords:

Solution Type Problem Resolution Sure

Solution 1916789.1 : Sun Storage 3000 Arrays: JBOD SES Device Links Are Missing

Applies to:

Sun Storage 3120 SCSI Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 3310 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 3320 SCSI Array - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

SES device entries are no longer displayed under /dev/es and SCCLI fails to see and monitor the JBOD device.

host-name# sccli
sccli: no manageable devices found
sccli: Type "sccli help" for valid commands.

With proper /dev/es/ses* entries, cfgadm -al would show:

c7 dsk/c7t10d0 connected configured unknown HITACHI HUS10143ASUN146G
c7 dsk/c7t11d0 connected configured unknown HITACHI HUS10143ASUN146G
c7 dsk/c7t8d0 connected configured unknown HITACHI HUS10143ASUN146G
c7 dsk/c7t9d0 connected configured unknown HITACHI HUS10143ASUN146G
c7 es/ses0 connected configured unknown SUN StorEdge 3120 D <------ SES device

If the /des/es/ses* entries are missing, cfgadm -al will not have the SES device listed:

c6 dsk/c6t10d0 connected configured unknown HITACHI HUS10143ASUN146G
c6 dsk/c6t11d0 connected configured unknown HITACHI HUS10143ASUN146G
c6 dsk/c6t8d0 connected configured unknown HITACHI HUS10143ASUN146G
c6 dsk/c6t9d0 connected configured unknown HITACHI HUS10143ASUN146G

Cause

This issue occurs due to <Bug 15442077> SUNBT6635664 SES AND SCCLI ACCESS IS LOST ON SE3120.

Solution

Install <Patch 144021-01> or later to address the bug.

To work around this issue:

Add one line mentioned below into /etc/driver_aliases:(Copy the original driver_aliases file before you modify it)

ses "scsiclass,03"
Reboot the machine. The SES will show up again.

References

<BUG:15442077> - SUNBT6635664 SES AND SCCLI ACCESS IS LOST ON SE3120 CONNECTED TO RHEA HBA'S WITH

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