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Asset ID: 1-72-1915301.1
Update Date:2016-09-07
Keywords:

Solution Type  Problem Resolution Sure

Solution  1915301.1 :   SPR RAS Service Stopped Working (provisioning Stopped) --VF HU--  


Related Items
  • Oracle Communications Subscriber Data Management (SDM)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Broadband Network Solutions>SN-SND: Tekelec Policy
  •  


Due to some mutex RAs server is crashing on 9.0.3. It will be corrected on 9.3.

In this Document
Symptoms
Cause
Solution
References


Created from <SR 2-9401069>

Applies to:

Oracle Communications Subscriber Data Management (SDM) - Version SDM 7.0.22 to SDM 9.0.5 [Release SDM 7.0 to SDM 9.0]
Information in this document applies to any platform.

Symptoms

We found 2 issues in our current code:

RAS is getting deadlock if gets 30 or more TPS

Cause

There is some semaphore deadlock also may happen --- we have noticed this deadlock in your collected log files.

Solution

The above issue has been addressed and will be corrected on 9.3 version.

9.3 will take care the above issue in following way.

1) If RAS receives 30 TPS or more then RAS will reply back some error code to Provisioning system rather than getting deadlock.
2) The semaphore deadlock will be corrected by unlocking it by the code itself.


References

<BUG:19117322> - [239879]RAS NEEDS TO RESTART MANUALLY EVERY 2 DAYS @ HF_HUNGARY_ RAISED BY REZA

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