T10000D - All Tape drives reported Bad Blocks in Windows

Asset ID:	1-72-1913766.1
Update Date:	2017-05-22
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Solution Type Problem Resolution Sure

Solution 1913766.1 : T10000D - All Tape drives reported Bad Blocks in Windows

Related Items


StorageTek T10000D Tape Drive
 LTO Tape Drive

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive

bad block(event id 7) occurred with all tape drives(LTO and T10K) in SL8500 library

In this Document

Symptoms

Cause

Solution

Created from <SR 3-9288037411>

Applies to:

StorageTek T10000D Tape Drive - Version All Versions to All Versions [Release All Releases]
LTO Tape Drive - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

OS: windows2008 R2
SW: Diva archive 7.x
HW: HP LTO5 & T10000D Drives with latest code.

Symptoms

Bad block(event id 7) occurred with all tape drives(LTO and T10K) in SL8500 library.

Cause

Event ID 7: Signifies bad blocks. This could be the result of a outdated tape device driver issue, faulty media, or dirty read/write heads on the tape drive.

Solution

1. HBA code upgrade. Driver upgrade.

- This action reduced the frequency of the issue.

2. Make sure the tape drives are with latest code version.

3. Tape drive replacement.

- Perform assessment test on the drives & capture drive dumps to confirm the drive health. Replace the drives failing the test.

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