After T4-1B motherboard replacement start /SYS fails with "The blade is powered off. Power on the blade before attempting a connection. " and cannot logon via single sign-on or network

Asset ID:	1-72-1912544.1
Update Date:	2017-10-05
Keywords:

Solution Type Problem Resolution Sure

Solution 1912544.1 : After T4-1B motherboard replacement start /SYS fails with "The blade is powered off. Power on the blade before attempting a connection. " and cannot logon via single sign-on or network

Applies to:

Sun Blade 6000 System - Version All Versions and later
Information in this document applies to any platform.
T4-1B Motherboard (MB) was replaced due to voltage faults

Blade was reinserted into chassis

Symptoms

From the CMM :

-> cd /CH/BL4
/CH/BL4

-> start SYS
The blade is powered off. Power on the blade before attempting a connection.

-> cd SP/cli
/CH/BL4/SP/cli

-> start
Are you sure you want to start /CH/BL4/SP/cli (y/n)? y
start: Can't use Single Sign On for /CH/BL4/SP/cli
start: Property /CH/BL4/SP/cli/user needs to be set in order to connect to the target
SP
start: Failed to start /CH/BL4/SP/cli

With the previous MB Single Sign-On worked fine

faultmgmtsp> fmadm faulty
------------------- ------------------------------------ -------------- --------
Time UUID msgid Severity
------------------- ------------------------------------ -------------- --------
2014-07-28/22:40:49 78dde1a2-41dd-6e6d-da1a-e78ffae9ca93 SPX86-8000-1D Critical

Fault class : fault.chassis.device.fail

FRU : /CH/BL4
(Part Number: 7050464)
(Serial Number: XXXXXXXXXXXXXXXXXXXXXXXX)

Description : A device necessary to support a configuration has failed.

Response : The service required LED on the chassis will be illuminated.

Impact : The chassis may be powered down.

Action : Please refer to the associated reference document at
http://www.sun.com/msg/SPX86-8000-1D for the latest service
procedures and policies regarding this diagnosis.

Changes

MB in the blade was replaced

Cause

Firmware on the new motherboard mismatch with that on the Service Processor, as we saw when we logged in via UCP port:-

ORACLESP-XXxxXXxxXXxx login: root
Password:

Oracle(R) Integrated Lights Out Manager

Version 3.0.16.8 r75067

Copyright (c) 2012, Oracle and/or its affiliates. All rights reserved.

Warning: password is set to factory default.

Warning: Product identification data missing. System may not function properly.
Service must update product identification data. Contact Service immediately.

Unrecognized Chassis: This module is installed in an unknown or unsupported
chassis. You must upgrade the firmware to a newer version that supports
this chassis.

Solution

Connected to the blade's SP via serial connection on the UCP port where we then saw the error recommending FW update

Configured the SP network and flashed the firmware

References

<NOTE:1159623.1> - SPT-8000-DH - Voltage fail

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