SCSI Backplane temperature errors

Asset ID:	1-72-1910445.1
Update Date:	2017-04-05
Keywords:

Solution Type Problem Resolution Sure

Solution 1910445.1 : SCSI Backplane temperature errors

Applies to:

Sun Fire V440 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

System powers down unexpectedly and shows SCSI Backplane temperature errors

Cause

The SCSI Backplane has failed.

The SCSI Backplane is showing temperature errors and all the disks show as failed.

2014/07/09 21:15:12.00009 | SERVER_NAME <|Jul 9 22:15:12 SERVER_NAME rmclomv: Access to EXPANDER @ SCSIBP.IOEXP46 has failed..
2014/07/09 21:15:13.00000 | SERVER_NAME <|undefined
2014/07/09 21:15:13.00003 | SERVER_NAME <|SC Alert: Access to EXPANDER @ SCSIBP.IOEXP46 has failed.
2014/07/09 21:15:13.00004 | SERVER_NAME <|Jul 9 22:15:13 SERVER_NAME rmclomv: Access to EXPANDER @ SCSIBP.IOEXP42 has failed..
2014/07/09 21:15:13.00007 | SERVER_NAME <|undefined
2014/07/09 21:15:13.00008 | SERVER_NAME <|SC Alert: Access to EXPANDER @ SCSIBP.IOEXP42 has failed.
2014/07/09 21:15:13.00009 | SERVER_NAME <|Jul 9 22:15:13 SERVER_NAME rmclomv: Access to DISK @ HDD0 has failed..
2014/07/09 21:15:13.00011 | SERVER_NAME <|undefined
2014/07/09 21:15:13.00012 | SERVER_NAME <|SC Alert: Access to DISK @ HDD0 has failed.
2014/07/09 21:15:13.00013 | SERVER_NAME <|Jul 9 22:15:13 SERVER_NAME rmclomv: Access to DISK @ HDD1 has failed..
2014/07/09 21:15:13.00021 | SERVER_NAME <|undefined
2014/07/09 21:15:13.00022 | SERVER_NAME <|SC Alert: Access to DISK @ HDD1 has failed.
2014/07/09 21:15:13.00023 | SERVER_NAME <|Jul 9 22:15:13 SERVER_NAME rmclomv: Access to DISK @ HDD2 has failed..
2014/07/09 21:15:14.00002 | SERVER_NAME <|undefined
2014/07/09 21:15:14.00003 | SERVER_NAME <|SC Alert: Access to DISK @ HDD2 has failed.
2014/07/09 21:15:14.00004 | SERVER_NAME <|Jul 9 22:15:14 SERVER_NAME rmclomv: Access to DISK @ HDD3 has failed..
2014/07/09 21:15:14.00007 | SERVER_NAME <|undefined
2014/07/09 21:15:14.00008 | SERVER_NAME <|SC Alert: Access to DISK @ HDD3 has failed.
2014/07/09 21:15:14.00009 | SERVER_NAME <|Jul 9 22:15:14 SERVER_NAME rmclomv: Access to SENSOR @ SCSIBP.TEMP_SENSOR has failed..
2014/07/09 21:15:14.00015 | SERVER_NAME <|undefined
2014/07/09 21:15:14.00016 | SERVER_NAME <|SC Alert: Access to SENSOR @ SCSIBP.TEMP_SENSOR has failed.
2014/07/09 21:15:14.00017 | SERVER_NAME <|Jul 9 22:15:14 SERVER_NAME rmclomv: Access to TEMP_SENSOR @ SCSIBP.T_AMB has failed..
2014/07/09 21:15:14.00021 | SERVER_NAME <|undefined
2014/07/09 21:15:14.00022 | SERVER_NAME <|SC Alert: Access to TEMP_SENSOR @ SCSIBP.T_AMB has failed.
2014/07/09 21:15:15.00008 | SERVER_NAME <|Jul 9 22:15:15 SERVER_NAME rmclomv: SC Request to Power Off Host Immediately..
2014/07/09 21:15:15.00011 | SERVER_NAME <|undefined
2014/07/09 21:15:15.00012 | SERVER_NAME <|SC Alert: SC Request to Power Off Host Immediately.

Solution

If you encounter the errors described previously, you need to contact Oracle Support Services and open a service request.

A replacement of the failed SCSI Backplane is needed.

Attachments

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