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Asset ID: 1-72-1907271.1
Update Date:2017-04-06
Keywords:

Solution Type  Problem Resolution Sure

Solution  1907271.1 :   Netra T5220 won't start with fault in ILOM  


Related Items
  • Sun Netra T5220 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>CMT>SN-SPARC: T5xx0
  •  




Created from <SR 3-9327702802>

Applies to:

Sun Netra T5220 Server - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on SPARC (32-bit)

Symptoms

Server won't power on and will show a fault in the ILOM

Events similar to below have occurred:

206 Thu Jul 10 19:11:07 2014 Audit Log minor root : Open Session : object = /session/type : value = shell : success
205 Thu Jul 10 00:20:01 2014 Audit Log minor root : Set : object = /SYS/power_state : value = on : success
204 Thu Jul 10 00:09:52 2014 Fault Fault critical SP detected fault at time Thu Jul 10 00:09:52 2014. /SYS/MB/CMP0/P0 Forced fail (CPU Init)
203 Thu Jul 10 00:08:20 2014 Chassis Log major Host has been powered on
202 Thu Jul 10 00:08:18 2014 Audit Log minor root : Set : object = /SYS/power_state : value = on : success
201 Wed Jul 9 23:26:58 2014 Audit Log minor root : Open Session : object = /session/type : value = shell : success


Jul 10 00:08:24 DEBUG: Resetting the system...
Jul 10 00:08:26 NOTICE: Placing IO in reset
Jul 10 00:08:26 NOTICE: Reseting PEU
Jul 10 00:08:26 NOTICE: Taking IO out of reset
Jul 10 00:08:27 NOTICE: [CPU 0 ] PEU Link Width: x8
Jul 10 00:08:29 NOTICE: Init memc: 0
Jul 10 00:08:29 NOTICE: Init memc: 1
Jul 10 00:08:29 NOTICE: Init memc: 2
Jul 10 00:08:29 NOTICE: Init memc: 3
Jul 10 00:09:51 NOTICE: poll_hostcmd: ERROR STATE
Jul 10 00:09:51 NOTICE: Timed out waiting for CPU 0
Jul 10 00:09:51 NOTICE: cqstatus(cpu 0) = 1b
Jul 10 00:09:51 WARNING: Disabling CPU 0
Jul 10 00:09:51 DEBUG: Resetting the system...
Jul 10 00:09:53 NOTICE: Sequencer aborting
Jul 10 00:09:53 NOTICE: Sequencer Exit

Cause

Either a known FW problem occurred or a bad CPU on failed to initialize.

Solution

Please ensure that the firmware is at 7.1.6.d or newer.  If not then update to the latest firmware and clear the fault.

If the fails with this firmware or newer then replace the System board.


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