ODA Core Key Reported Incorrectly by OS

Asset ID:	1-72-1902338.1
Update Date:	2014-07-01
Keywords:

Solution Type Problem Resolution Sure

Solution 1902338.1 : ODA Core Key Reported Incorrectly by OS

Applies to:

Oracle Database Appliance - Version All Versions and later
Information in this document applies to any platform.

Symptoms

On ODA V1 running v2.8 Bare metal installation.

Core key was applied using oakcli.
After both nodes rebooted, the OS reports the wrong number of processors:

> oakcli show core_config_key

Host's serialnumber = 1140FMW00A
Enabled Cores (per server) = 8
Total Enabled Cores (on two servers) = 16 <<=======correct value
Server type = V1 -> SUN FIRE X4370 M2
Hyperthreading is enabled. Each core has 2 threads. Operating system displays 16 processors per server

> cat /proc/cpuinfo| grep Xeon | wc -l
24 <<====Returns incorrect value; Expect to see 16

Cause

Latest Infrastructure versions were was not updated, specifically the BIOS was older version.

Result of oakcli show version -detail.

System Version Component Name Installed Version Supported Version
-------------- --------------- ------------------ -----------------
2.8.0.0.0
Controller 05.00.29.00 11.05.03.00
Expander 0342 Up-to-date
SSD_SHARED E125 E12B
HDD_LOCAL SA03 Up-to-date
HDD_SHARED 0A25 0B25
ILOM 3.0.14.13.a r70764 3.0.16.22.d r83408 <<==========New version not installed
BIOS 12010304 12010311 <<==========New version not installed
IPMI 1.8.10.5 Up-to-date
HMP 2.2.6.4 Up-to-date
OAK 2.8.0.0.0 Up-to-date
OEL 5.9 Up-to-date
GI_HOME 11.2.0.4.0 Up-to-date
DB_HOME 11.2.0.4.0 Up-to-date

Solution

Update the ODA with latest infrastructure updates.

Follow 2.8 patch README instructions.

For example

/opt/oracle/oak/bin/oakcli update -patch 2.8.0.0.0 –infra

Maintaining infrastructure updated to latest supported version is recommended.

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