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Asset ID: 1-72-1902046.1
Update Date:2017-05-30
Keywords:
Solution Type  Problem Resolution Sure

Solution  1902046.1 :   ODAVP: JDE Platform Pack installation is waiting for ever  

Related Items 
    

  • JD Edwards EnterpriseOne Tools
    •  
  • Oracle Database Appliance
    •  
  • Oracle Database Appliance Software
    •  
Related Categories 
    

  • PLA-Support>Eng Systems>Exadata/ODA/SSC>Oracle Database Appliance>DB: ODA_EST
    •  






Applies to:  

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance Software - Version 2.5.0.0 to 2.10.0.0
Information in this document applies to any platform.



Symptoms


Running the JDE Platform Pack V43863-01.zip (Oracle VM Template for JD Edwards EnterpriseOne 9.1.2 and Tools 9.1.4.4 - Non Virtualized Database Server (Oracle Database 12.1.0.1), part of "Oracle VM Templates for JD Edwards EnterpriseOne 9.1.2 and Tools 9.1.4.4 (7.0.0) for Exalogic Media Pack for x86 64 bit" ) installation on ODA VP (Oracle Database Appliance) is waiting for ever. 


From the OUI log  install session at:
/u01/app/oraInventory/logs/installActions<time stemp>.log, example "installActions2014-06-04_10-07-14AM.log":


(...)

INFO: Start output from spawned process:
INFO: ----------------------------------
INFO:

INFO:

INFO: Do not create directories if ASM

INFO: -------------------------------------------------------------
Oracle Database Master File

--------------------------------------------------------------
--------------------------------------------------------------
Creating JDE_ROLE, JDE

INFO:
SQL*Plus: Release 11.2.0.4.0 Production on Wed Jun 4 10:07:39 2014

Copyright (c) 1982, 2013, Oracle.  All rights reserved.


INFO:
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.4.0 - 64bit Production
With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP,
Data Mining and Real Application Testing options

              ---->>> nothing more happens here <<<-----


and you still observe running process such:


$ ps -ef |grep 'e910\|OVMDB.rsp'
oracle   15388     1  1 01:05 pts/0    00:00:24 /tmp/OraInstall2014-06-27_01-05-16AM/jdk/jre/bin/java -Doracle.installer.library_loc=/tmp/OraInstall2014-06-27_01-05-16AM/oui/lib/linux -Doracle.installer.oui_loc=/tmp/OraInstall2014-06-27_01-05-16AM/oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=/cloudfs/JDE/PP/install -Doracle.installer.jre_loc=/tmp/OraInstall2014-06-27_01-05-16AM/jdk/jre -Doracle.installer.nlsEnabled="TRUE" -Doracle.installer.prereqConfigLoc=  -Doracle.installer.unixVersion=2.6.39-400.126.1.el5uek -mx96m -cp /tmp/OraInstall2014-06-27_01-05-16AM::/tmp/OraInstall2014-06-27_01-05-16AM/ext/jlib/FeaturesCA.jar:/tmp/OraInstall2014-06-27_01-05-16AM/ext/jlib/e1Utils.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/OraInstaller.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/oneclick.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/xmlparserv2.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/share.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/OraInstallerNet.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/emCfg.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/emocmutl.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/OraPrereq.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/jsch.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ssh.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/remoteinterfaces.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/http_client.jar:../stage/Components/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatch.jar:../stage/Components/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchactions.jar:../stage/Components/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchprereq.jar:../stage/Components/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchutil.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/OraCheckPoint.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstImages.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_de.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_es.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_fr.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_it.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_ja.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_ko.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_pt_BR.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_zh_CN.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_zh_TW.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/oracle_ice.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/help4.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/help4-nls.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ewt3.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ewt3-swingaccess.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ewt3-nls.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/swingaccess.jar::/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/jewt4.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/jewt4-nls.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/orai18n-collation.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/orai18n-mapping.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ojmisc.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/xml.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/srvm.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/srvmasm.jar oracle.sysman.oii.oiic.OiicInstaller -scratchPath /tmp/OraInstall2014-06-27_01-05-16AM -sourceLoc /cloudfs/JDE/PP/install/../stage/products.xml -sourceType network -timestamp 2014-06-27_01-05-16AM -silent -responseFile /cloudfs/JDE/PP/OVMDB.rsp
oracle   17624 15388  0 01:05 pts/0    00:00:00 /bin/ksh /cloudfs/JDEOVM/e910/ORCL/InstallOracleDatabase.sh /cloudfs/JDEOVM/e910/ORCL
oracle   17633 17624  0 01:05 pts/0    00:00:00 sqlplus -l                         @/cloudfs/JDEOVM/e910/ORCL/crusrs_apps.sql /cloudfs/JDEOVM/e910/ORCL/logs/crusrs_apps.log


Moreover the "crusrs_apps.log" is not created:


$ cat /cloudfs/JDEOVM/e910/ORCL/logs/crusrs_apps.log
cat: /cloudfs/JDEOVM/e910/ORCL/logs/crusrs_apps.log: No such file or directory


 


Note: this issue is not specific to ODA (oracle Database Appliance)  


  


Changes


Configure the JDE PP response file OVMDB.rsp and issue: 


 <JDE PP path>/install/runInstaller -silent -responseFile <path>/OVMDB.rsp  


  


Cause


The OVMDB.rsp (response file used by the silent install) has a wrong variable name in it.  
It has


gbl_secure_Password


instead of


securePwd


   


Solution


1. Kill the "running" install process


$ ps -ef |grep 'e910\|OVMDB.rsp'
oracle   15388     1  1 01:05 pts/0    00:00:24 /tmp/OraInstall2014-06-27_01-05-16AM/jdk/jre/bin/java -Doracle.installer.library_loc=/tmp/OraInstall2014-06-27_01-05-16AM/oui/lib/linux -Doracle.installer.oui_loc=/tmp/OraInstall2014-06-27_01-05-16AM/oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=/cloudfs/JDE/PP/install -Doracle.installer.jre_loc=/tmp/OraInstall2014-06-27_01-05-16AM/jdk/jre -Doracle.installer.nlsEnabled="TRUE" -Doracle.installer.prereqConfigLoc=  -Doracle.installer.unixVersion=2.6.39-400.126.1.el5uek -mx96m -cp /tmp/OraInstall2014-06-27_01-05-16AM::/tmp/OraInstall2014-06-27_01-05-16AM/ext/jlib/FeaturesCA.jar:/tmp/OraInstall2014-06-27_01-05-16AM/ext/jlib/e1Utils.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/OraInstaller.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/oneclick.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/xmlparserv2.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/share.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/OraInstallerNet.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/emCfg.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/emocmutl.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/OraPrereq.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/jsch.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ssh.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/remoteinterfaces.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/http_client.jar:../stage/Components/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatch.jar:../stage/Components/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchactions.jar:../stage/Components/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchprereq.jar:../stage/Components/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchutil.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/OraCheckPoint.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstImages.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_de.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_es.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_fr.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_it.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_ja.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_ko.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_pt_BR.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_zh_CN.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/InstHelp_zh_TW.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/oracle_ice.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/help4.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/help4-nls.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ewt3.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ewt3-swingaccess.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ewt3-nls.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/swingaccess.jar::/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/jewt4.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/jewt4-nls.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/orai18n-collation.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/orai18n-mapping.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/ojmisc.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/xml.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/srvm.jar:/tmp/OraInstall2014-06-27_01-05-16AM/oui/jlib/srvmasm.jar oracle.sysman.oii.oiic.OiicInstaller -scratchPath /tmp/OraInstall2014-06-27_01-05-16AM -sourceLoc /cloudfs/JDE/PP/install/../stage/products.xml -sourceType network -timestamp 2014-06-27_01-05-16AM -silent -responseFile /cloudfs/JDE/PP/OVMDB.rsp
oracle   17624 15388  0 01:05 pts/0    00:00:00 /bin/ksh /cloudfs/JDEOVM/e910/ORCL/InstallOracleDatabase.sh /cloudfs/JDEOVM/e910/ORCL
oracle   17633 17624  0 01:05 pts/0    00:00:00 sqlplus -l                         @/cloudfs/JDEOVM/e910/ORCL/crusrs_apps.sql /cloudfs/JDEOVM/e910/ORCL/logs/crusrs_apps.log 
oracle   28932 31267  0 01:28 pts/0    00:00:00 grep e910\|OVMDB.rsp


Using the above example, you need to kill:


PID 15388    - OUI process
PID 17624    - InstallOracleDatabase.sh
PID 17633    - sqlplus


issuing the following command:


kill -9 15388 17624 17633


Note: pay attention to the right PID


 


2. Clean up the target JDE Platform Pack ORACLE_HOME folder


This is where the JDE scripts and dump files will be laid down. The path is described into the response file 'OVMDB.rsp', in example:


 39 #-------------------------------------------------------------------------------
 40 #Name       : ORACLE_HOME
 41 #Datatype   : String
 42 #Description: Complete path of the Oracle Home.
 43 #             This is where the scripts and dump files will be laid down
 44 #             Make sure oracle user can create this directory
 45 #Example: ORACLE_HOME = "/u01/app/oracle/JDEOVM/e910"
 46 #-------------------------------------------------------------------------------
 47 #ORACLE_HOME="/u01/app/oracle/JDEOVM/e910"
 48 
 49 #  For Oracle Data Appliance use the shared disk
 50 ORACLE_HOME="/cloudfs/JDEOVM/e910"


You need to execute the following command:


rm -fr /cloudfs/JDEOVM/e910


 


3. Edit the response file OVMDB.rsp


change the entry at line "162" from  


    155 #-------------------------------------------------------------------------------
    156 #Name       : gbl_secure_Password
    157 #Datatype   : String
    158 #Description: Complex password to be used for all accounts created by installer
    159 #             Leave as "DEFAULT" until you bring up all the CNC servers
    160 #             Then change passwords in database and in EOne security setup
    161 #-------------------------------------------------------------------------------
    162 gbl_secure_Password="DEFAULT"


to


    155 #-------------------------------------------------------------------------------
    156 #Name       : gbl_secure_Password
    157 #Datatype   : String
    158 #Description: Complex password to be used for all accounts created by installer
    159 #             Leave as "DEFAULT" until you bring up all the CNC servers
    160 #             Then change passwords in database and in EOne security setup
    161 #-------------------------------------------------------------------------------
    162 securePwd="DEFAULT"


 


4. run the silent JDE Platform Pack installation one more time


<JDE PP path>/install/runInstaller -silent -responseFile <path>/OVMDB.rsp  


  


References
http://www.oracle.com/technetwork/database/database-appliance/oda-jde-soln-in-a-box-technical-2120907.pdf 
 <BUG:18901512> - LNX64-112-CMT: PLATFORM PACK WAITING ON JDE PASSWORD ON ODA



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