T5-4 : SPT-8000-1Q : FMD faults on multiple components after firmware upgrade.

Asset ID:	1-72-1901609.1
Update Date:	2017-09-13
Keywords:

Solution Type Problem Resolution Sure

Solution 1901609.1 : T5-4 : SPT-8000-1Q : FMD faults on multiple components after firmware upgrade.

Applies to:

SPARC T5-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

100% /SYS/PM0            SPT-8000-1Q       14/06/22-23:49:07    b18d038c-db74-418a-b7c2-b38215982612
100% /SYS/MB              SPT-8000-1Q       14/06/22-23:49:07    eacf0204-69c7-6852-8370-ddd031393932
100% /SYS/PM1            SPT-8000-1Q       14/06/22-23:49:07    f7899807-ca8e-e121-e89d-f1cd6eb7e053


--------------- ------------------------------------ -------------- ---------
Jun 23 2014     b18d038c-db74-418a-b7c2-b38215982612 SPT-8000-1Q    Critical
Problem Status    : solved
    Part_Number   : 32604798+1+1
    Serial_Number : AK00199067
----------------------------------------
   Certainty   : 100%
   Affects     : /chassis=0/motherboard=0
   Status      : faulted but still in service
   FRU
     Location         : "/SYS/MB"
     Manufacturer     : Oracle Corporation
     Name             : ASSY,MB,MM,T5-4,T5-8
     Part_Number      : 7070931
     Revision         : 03
     Serial_Number    : 465769T+134652056E
Description : A device located in the chassis that supports the blade server
              has failed.

Jun 23 2014     501478e9-aff4-c465-cd7e-af67a8ea3d11 SPT-8000-1Q    Critical
Problem Status    : solved
    Part_Number   : 32604798+1+1
    Serial_Number : AK00199067
----------------------------------------
   Certainty   : 100%
   Affects     : /chassis=0/pm=0
   Status      : faulted but still in service
   FRU
     Location         : "/SYS/PM0"
     Manufacturer     : Oracle Corporation
     Name             : TLA,PM,T5-4,T5-8
     Part_Number      : 7056873
     Revision         : 08
     Serial_Number    : 465769T+13448805YD
Description : A device located in the chassis that supports the blade server
              has failed.

P0C0                       7056873-08                        465769T+13448805YD    Oracle Corpo

P1                         7056873-08                        465769T+13448805WX    Oracle Corpo                        Faulted
P1C0                       7056873-08                        465769T+13448805WX    Oracle Corpo

PM0                        7056873                           465769T+13448805YD                                        Service Re A device necessary to support
PM1                        7056873                           465769T+13448805WX                                        Service Re A device necessary to support

Changes

These faults have been observed after upgrading the system firmware.

Cause

There were I2C bus errors on the Mother board,PM-0 and PM-1, Following the SP reset after the firmware upgrade.

Solution

These errors may be safely ignored and cleared if observed upon mandatory
reset of the Service Processor (SP) after firmware upgrade.

In order to clear the faults, please follow the documents Doc ID 1483194.1,
Doc ID 1309092.1 and Doc ID 1155200.1 to clear the related faults on FMA and
SP level.

Afterwards, please powercycle the server, as outlined in Doc ID 1571054.1.

If you find any more errors after the above action plan, Please open a Ticket
with Oracle with the latest explorer and ILOM snapshot.

References

<NOTE:1483194.1> - Quick Reference for CLI commands to run to fully clear ILOM/SP, faultmgmt shell, and FMA faults on the T3-x and T4-x Servers
<NOTE:1309092.1> - How to use the Oracle ILOM 3.x Fault Management Shell
<NOTE:1155200.1> - PSH Procedural Article for ILOM-Based Diagnosis
<NOTE:1571054.1> - Performing an AC power cycle on the T3/T4/T5 Servers

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