QLogic Dual 16Gigabit/Sec Fibre Channel / 10Gbps FCoE Host Adapter unable To Log Into Switch

Asset ID:	1-72-1676282.1
Update Date:	2016-01-14
Keywords:

Solution Type Problem Resolution Sure

Solution 1676282.1 : QLogic Dual 16Gigabit/Sec Fibre Channel / 10Gbps FCoE Host Adapter unable To Log Into Switch

Applies to:

SPARC T5-2 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

A QLogic Dual 16Gigabit/Sec Fibre Channel / 10Gbps FCoE Host Adapter will not connect to a fabric (FC) switch.

#fcinfo hba-port

<extract>
HBA Port WWN: 2100000e1exxxxx
       Port Mode: Initiator
       Port ID: 0
       OS Device Name: /dev/cfg/c10
       Manufacturer: QLogic Corp.
       Model: 7023303
       Firmware Version: 6.6.3
       FCode/BIOS Version: BIOS: 3.19; fcode: 4.02; EFI: 5.36;
       Serial Number: 463916T+1334150064
       Driver Name: qlc
       Driver Version: 20130621-4.02b
       Type: unknown
       State: offline                              <<<----
       Supported Speeds: 10Gb
       Current Speed: not established              <<<----
       Node WWN: 2000000e1e14e980
       Max NPIV Ports: 255
       NPIV port list:
<extract>

If the HBA type is an Emulex branded card then please refer to Doc ID 1581956.1 .

Cause

Why we may have this issue.

These HBAs are multi-functional (universal). The HBA is considered universal because it is a configurable board that enables you to change its operating protocol mode from a two-port 16 Gb FC HBA to a two-port 10 GbE Fibre Channel over Ethernet (FCoE) Converged Network Adapter.

The universal HBA has four possible configurations:

■ 10 GbE FCoE Copper — This configuration provides twin-ax copper cable
connectivity and 10 GbE FCoE HBA functionality. No optical transceiver modules
are installed in, nor provided with, this configuration of the universal HBA.

■ 16 Gb FC SW (shortwave) Optical — This configuration requires installing 16 Gb
FC shortwave optical transceiver modules in the SFP+ connector of the universal
HBA, enabling 16 Gb Fibre Channel HBA functionality.

■ 10 GbE FCoE SR (short-range) Optical — This configuration requires installing
10 GbE short-range optical transceiver modules in the SFP+ connectors of the
universal HBA, enabling 10 GbE FCoE Converged Network Adapter
functionality.

■ 16 Gb FC LW (longwave) Optical—This configuration requires installing 16Gb
FC long-range optical transceiver modules in the SFP+ connectors of the universal
HBA, enabling 16 Gb FC HBA functionality.

Check the Supported Speed of the HBA from fcinfo:

#fcinfo hba-port

<extract>
HBA Port WWN: 2100000e1exxxxx
       Port Mode: Initiator
       Port ID: 0
       OS Device Name: /dev/cfg/c10
       Manufacturer: QLogic Corp.
       Model: 7023303
       Firmware Version: 6.6.3
       FCode/BIOS Version: BIOS: 3.19; fcode: 4.02; EFI: 5.36;
       Serial Number: 463916T+1334150064
       Driver Name: qlc
       Driver Version: 20130621-4.02b
       Type: unknown
       State: offline
       Supported Speeds: 10Gb                      <<<----- operating speed for a CNA card, not a FC card.
       Current Speed: not established
       Node WWN: 2000000e1e14e980
       Max NPIV Ports: 255
       NPIV port list:
<extract>

In order for one of these HBAs to connect to a Fibre Channel switch, two pre-requisites must be satisfied:

[A] The Operating Protocol Mode for the HBA needs to be defined to operate in Fibre Channel (FC) Only.
[B] The SFPs installed into the HBA have to be Fibre Channel compatible, i.e. 8Gbs or 16Gbs. Please refer to Doc ID 1634962.1 for further information.

If the correct SFP type is installed then confirm that the HBA is correctly configured to operate in FC mode only.

Solution

Refer to the QLogic Sun Storage 16 Gb Fibre Channel PCIe Universal Host Bus Adapter Installation Guide .

Refer to the section: Operating Protocol Mode Configuration

To determine and change the operating protocol mode associated with your
universal HBA configuration, use one of the following tools:

■ BIOS utility for legacy x86 systems – See “To Determine and Change the
Operating Protocol Mode Using the Fast!UTIL Utility” on page 29.

■ UEFI utilty for x86 systems – See “To Determine and Change the Operating
Protocol Mode Using the UEFI Setup Menus” on page 32.

■ FCode for Oracle SPARC systems – See “To Determine and Change the Operating
Protocol Mode Using the FCode Utility” on page 34.

■ QLogic QConvergeConsole CLI management tool – See “To Determine and
Change the Operating Protocol Mode Using the QConvergeConsole Interactive
CLI” on page 37 .

■ QLogic QConvergeConsole GUI management tool—See “To Determine and
Change the Operating Protocol Mode Using the QConvergeConsole GUI” on
page 40.

References

<NOTE:1020204.1> - Collecting snapshot on ILOM 3.x and later platforms
<NOTE:1547088.2> - How to Upload Files to Oracle Support
<NOTE:1153444.1> - Oracle Services Tools Bundle (STB) - RDA/Explorer, SNEEP, ACT

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