SL500 - IPL Failure, No Bridging Capable Drive Was Found

Asset ID:	1-72-1675432.1
Update Date:	2017-05-19
Keywords:

Solution Type Problem Resolution Sure

Solution 1675432.1 : SL500 - IPL Failure, No Bridging Capable Drive Was Found

Applies to:

Sun StorageTek SL500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

Non-Bridged SL500 Library

SL500 Firmware Version: 1432 (6.89.00)

ACTUAL BEHAVIOR
---------------
SL500 IPL failure with error: No Bridging capable drive was found

SERVICE>> print log error
2014-05-22T00:32:34.744, 0.0.0.1.0, 514, robot, /usr/local/bin/Ifm, error, 0000, 0000, "Director - initResponse() Initialize: failed init of reach and grip.; End of Text"
2014-05-22T00:32:34.780, 0.0.0.0.0, 3202, ifm, , error, 0100, 3717, "IfmInitThread:Failure to Initialize...reason==Robot initialization failed - GOING INOP"
2014-05-22T04:09:18.798, 0.0.0.0.0, 3202, ifm, , error, 0100, 3722, "IfmInitThread:Failure to Initialize...reason==No Bridging capable drive was found - GOING INOP"
2014-05-22T04:23:16.341, 0.0.0.0.0, 3750, processMgr, , error, 3750, 3755, "Process /usr/local/bin/Ifm murdered by signal 11"

SERVICE>> lib getconfig
Library Configuration
Unit Type SL500
Total number of modules 1
Module 1 type 24
Total number of PTPs 0
Total number of CAPs 1
Total number of CAP cells 5
Total number of storage cells 48
Total number of reserved cells 2
Total number of tape drives 2
0,1,1,9
0,1,2,9
Total number of empty storage cells 0
Total number of restricted cells 48

Host Interface Configuration:
Interface Type: BRIDGE <- WRONG !!
Non Partition Configuration:
Partition 0
Bridge Drive Slot 0
L,M,R,C 0,1,1,9
Drive Health OK
Port A unknown
Port B unknown
Bridge Health Unavailable
Node WWN 0
Serial Number HU1018A68V
Drive Type HpUltrium4
Interface Fibre
Element Address 500

OK

From SL Console check: Interface type changed to 'Bridged'

SLC_Capture

From Command Line: disappeared FC or SCSI card

SERVICE>> lib setconfig
Interface type has no configurable parameters.
OK

EXPECTED BEHAVIOR
-----------------------
This library installed RLW card, its correct Host Interface Type should be 'SCSI' not 'BRIDGE'

BUSINESS IMPACT
-----------------------
SL500 IPL Failure

Changes

None

Cause

This is because RLW or MPU2 card fault, SL500 FW 1432 support BRIDGE mode.

RLW or MPU2 card fault and FW assumed it's Bridged library.

Solution

Replace fault RLW(or MPU2) card and reboot library.

Attachments

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