| Asset ID: |
1-72-1675079.1 |
| Update Date: | 2017-09-25 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1675079.1
:
T10000C - Multiple Cartridges/Drives Taking Perms 3975
| Related Items |
- StorageTek T10000C Tape Drive
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
|
Next installed drives get intermittently FSC3975. and this with different cartridges
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Service Personnel
Created from <SR 3-8820253817>
Applies to:
StorageTek T10000C Tape Drive - Version All Versions and later
Information in this document applies to any platform.
Symptoms
Installed drives get intermittently FSC3975 with different cartridges.
3975
Analyzing one part of logs
Drive 576004008174 has taken 5 Write Perms with different cartridges
Drive 576004007226 has taken 7 Write Perms with different cartridges
2014-04-03 12:45:29
DMOD Dismounts Unique Tapes Total Perms Tapes w/ Perms Total Temps Tapes w/ Temps
576004008103 1711 111 0 0 6 4
576004008154 1625 110 0 0 19 5
576004008162 1623 114 0 0 12 7
576004008174 1498 113 5 5 12 6
Totals 6457 5
2014-04-03 11:20:13
DMOD Dismounts Unique Tapes Total Perms Tapes w/ Perms Total Temps Tapes w/ Temps
576004007162 1688 122 0 0 16 7
576004007189 1971 112 0 0 7 5
576004007203 1656 116 0 0 92 8
576004007226 1875 107 7 7 194 16
Totals 7190 7
2014-04-02 13:29:05
DMOD Dismounts Unique Tapes Total Perms Tapes w/ Perms Total Temps Tapes w/ Temps
576004007162 1656 122 0 0 16 7
576004007189 1938 112 0 0 7 5
576004007203 1619 116 0 0 92 8
576004007226 1870 106 7 7 194 16
576004008103 1678 111 0 0 6 4
576004008154 1590 110 0 0 19 5
576004008162 1580 112 0 0 12 7
576004008174 1497 113 5 5 12 6
Totals 13428 12
Cause
Analysé les Snapshot logs et demandé le remplacement des T10000C drives position Bay 15 adresse 1.4.-1.1.1 et position bay 50 adresses 1.1.1.1.4 et le remplacement du handbot 1.2.0.1.0
Ces elements seront remplacés demain vers 10h du matin
Analyzing one part of logs
Drive 576004008174 has taken 5 Write Perms with different cartridges
Drive 576004007226 has taken 7 Write Perms with different cartridges
2014-04-03 12:45:29
DMOD Dismounts Unique Tapes Total Perms Tapes w/ Perms Total Temps Tapes w/ Temps
576004008103 1711 111 0 0 6 4
576004008154 1625 110 0 0 19 5
576004008162 1623 114 0 0 12 7
576004008174 1498 113 5 5 12 6
Totals 6457 5
2014-04-03 11:20:13
DMOD Dismounts Unique Tapes Total Perms Tapes w/ Perms Total Temps Tapes w/ Temps
576004007162 1688 122 0 0 16 7
576004007189 1971 112 0 0 7 5
576004007203 1656 116 0 0 92 8
576004007226 1875 107 7 7 194 16
Totals 7190 7
2014-04-02 13:29:05
DMOD Dismounts Unique Tapes Total Perms Tapes w/ Perms Total Temps Tapes w/ Temps
576004007162 1656 122 0 0 16 7
576004007189 1938 112 0 0 7 5
576004007203 1619 116 0 0 92 8
576004007226 1870 106 7 7 194 16
576004008103 1678 111 0 0 6 4
576004008154 1590 110 0 0 19 5
576004008162 1580 112 0 0 12 7
576004008174 1497 113 5 5 12 6
Totals 13428 12
Solution
There is evidence of some head instability on some of these drives. The dynamic re-optimization is getting called which works for a while but then is called again after a short time. Should replace dmods 8154,
7226 and 7189 for this problem. There may be some tape issues but it is hard to tell with the drives operating poorly. Recommend to do another health check about 2 weeks after these drives get replaced.
References
<NOTE:1674661.1> - T10000C - SNO 2B31 "Attempted to Return a Command Frame That Was Already Free"
Attachments
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