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Asset ID: 1-72-1674985.1
Update Date:2018-03-22
Keywords:

Solution Type  Problem Resolution Sure

Solution  1674985.1 :   ILOM Java Remote Console Returns: Connection failed: Check the destination address and confirm that the KVMS service is enabled and running a supported version  


Related Items
  • Oracle Advanced Support Gateway Server X4-2
  •  
  • Oracle Exalytics Software
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  • Oracle Advanced Support Gateway Server X3-2
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  • Oracle Advanced Support Gateway Server X5-2
  •  
Related Categories
  • PLA-Support>Sun Systems>x86>Server>SN-x86: Sun Server X3
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In this Document
Symptoms
Cause
Solution
 Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Collection
 Requirements for Using the Oracle ILOM Remote Console
References


Created from <SR 3-8986304163>

Applies to:

Oracle Advanced Support Gateway Server X3-2 - Version All Versions to All Versions [Release All Releases]
Oracle Exalytics Software - Version 1.0.0.4.0 to 1.0.0.4.0 [Release 1.0]
Oracle Advanced Support Gateway Server X4-2 - Version All Versions to All Versions [Release All Releases]
Oracle Advanced Support Gateway Server X5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

ILOM Java remote console returns "Connection failed: Check the destination address and confirm that the KVMS service is enabled and running a supported version"

Cause

 Firewall rule is blocking port 7578 for ILOM video redirection:

 

ILOM returns video redirection error

 

 

Solution

 Check with responsible network administrator, that in either network direction between the ILOM Service Processor and the used remote client system for ILOM redirection, the needed network ports are available and not blocked.

The Oracle ILOM 3.1.X  and 3.2.x Remote Console uses the following TCP/IP communication ports by default:

Port: 5120 for CD redirection. Port: 5121 for Oracle ILOM Remote Console: Keyboard and Mouse.
Port: 5121 for Oracle ILOM Remote Console: Keyboard and Mouse.
Port: 5123 for floppy redirection.
Port: 5556 for user authentication redirection.
Port: 7578 for video redirection.
Port: 7579 for SPARC server redirection only.
  
For detailed information regarding requirements for using the Oracle ILOM Remote Console, please review the following URL:

 

Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Collection

Requirements for Using the Oracle ILOM Remote Console

https://docs.oracle.com/cd/E24707_01/html/E24528/z40000191582334.html

Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Collection


Requirements for Using the Oracle ILOM Remote Console

https://docs.oracle.com/cd/E37444_01/html/E37446/z40000191582334.html#scrolltoc

References

<NOTE:1006926.1> - ILOM JavaRconsole through a NAT firewall
http://docs.oracle.com/cd/E24707_01/html/E24528/z40000191582334.html

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