Error after SAS RAID Firmware upgrade - "FW could not sync up config/prop changes for some of the VD's/PD's Press any key to continue, or 'C' to load the configuration utility."

Asset ID:	1-72-1673886.1
Update Date:	2014-06-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1673886.1 : Error after SAS RAID Firmware upgrade - "FW could not sync up config/prop changes for some of the VD's/PD's Press any key to continue, or 'C' to load the configuration utility."

Applies to:

Exadata X3-2 Hardware - Version All Versions and later
Sun Storage 6Gb SAS PCIe RAID HBA - Version Not Applicable to Not Applicable [Release N/A]
Exadata X4-2 Hardware - Version All Versions and later
Exadata Database Machine X2-2 Hardware - Version All Versions and later
Exadata Database Machine X2-8 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

After upgrading the SAS firmware on a Sun Storage 6GB/s PCI-E SAS RAID HBA (SG(X)-SAS6-R-INT-Z - AKA "Niwot" and "LSI MR9261-8i") You see the following error message on reboot:

LSI MegaRAID SAS-MFI BIOS
Version 3.29.00 (Build June 18, 2013)
Copyright(c) 2013 LSI Corporation
HA -0 (Bus 80 Dev 0) LSI MegaRAID SAS 9261-8i
FW package: 12.12.0-0178
FW could not sync up config/prop changes for some of the VD's/PD's
Press any key to continue, or 'C' to load the configuration utility.

Foreign Configuration(s) found on adapter
Press any key to continue or 'C' to load the configuration utility,
or 'F' to import foreign configurations(s) and confinue.

Changes

SAS firmware or Engineered Systems Image upgrade

Cause

This behavior can occur when any SAS RAID configuration changes occur, including firmware upgrades.

Solution

In most cases, you can simply press 'F' to import the configuration and continue.

If this fails you may need to press 'C' to load the configuration Wizard, which will then present you with choices for selectively importing configurations.

Or, you may need to enter the SAS WebBIOS configuration utility and/or use the preboot cli, or MegaCli/MegaCli64 utility to fix any other issues before clearing or importing the foreign configuration.

If none of these suggestions resolves the issue then the SAS HBA may need to be replaced. Please contact Oracle Support and open a new Service Request (SR) for further assistance.

References

<NOTE:1312264.1> - Foreign configuration(s) found on adapter while node bootup
<NOTE:1397311.1> - Sun Storage 6Gb SAS PCIe RAID HBA Internal Card (Niwot) Home Page
<NOTE:1564893.1> - What Internal Hardware RAID controllers do Sun/Oracle X86 Systems Use?
http://www.lsi.com/sep/Pages/oracle/sg_x_sas6-r-int-z.aspx

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