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Asset ID: 1-72-1667769.1
Update Date:2018-05-17
Keywords:

Solution Type  Problem Resolution Sure

Solution  1667769.1 :   SL500 - Service Robot LED Lit  


Related Items
  • Sun StorageTek SL500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
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In this Document
Symptoms
Changes
Cause
Solution


Created from <SR 3-8924288461>

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SL500 Service Robot LED lit.

Service light is on, showing solid RED.

Changes

 

Cause

This fault can be caused by an improper door opening of the library.
 

Library Conditions:
2014-04-29 16:27:04 Asynchronous shutdown request for z

2014-04-29 16:26:59 IfmInitThread:Failure to Initialize...reason==Robot initialization failed - GOING INOP

2014-04-29 16:23:22 Asynchronous event for reach: Door Opened

2014-04-29 16:23:14 Asynchronous shutdown request for z
 

Solution

- Power cycle the library.
- Collect snapshot and check for errors.

Open a Service Request as needed.
 


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