| Asset ID: |
1-72-1664599.1 |
| Update Date: | 2016-03-28 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1664599.1
:
Oracle Key Manager - Media Write Errors on New Tapes.
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption
- _KM>Content>Procedures and Guidelines
|
In this Document
Created from <SR 3-8834376911>
Applies to:
Oracle Key Manager - Version 3.0 to 3.0 [Release 3.0]
Information in this document applies to any platform.
Symptoms
On new tapes are reporting media write errors. No new keys are being presented
The problem appears to be happening on brand new Oracle LTO6 tapes in IBM LTO-6 tape drives.
Cause
There does not appear to be anything wrong with the tapes, however the SL3000 library firmware can not operate in ADI mode.
The problem appears to be on all tape drives so the issue is not so much with the tape drives as the SL3000 tape library can not operate in ADI mode.
Solution
The first thing that we need to do is take the Bel cards back to LDI mode until the SL3000 code is released to support ADI mode on Bel cards.
They are currently running a configuration that is not supported and that we know doesn't work at this time.
So we are going to have to have the local field team do the following:
1. Unenroll the drives either from VOP or from the telnet commands to the Bel card
2. Change the Bel cards to LDI mode via VOP 2.1 or higher
3. Re enroll the drives
The above can be done on a couple test drives to start with but our recommendation is to not run the Bel cards in ADI mode with the SL3000 until we release the code that supports ADI in the SL3000. There are too many known issues with that config that were found in our test labs.
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