OKM - Cannot Connect to OKM Manager GUI; Getting "Connect failed. Error: Timeout"

Asset ID:	1-72-1664211.1
Update Date:	2017-05-19
Keywords:

Solution Type Problem Resolution Sure

Solution 1664211.1 : OKM - Cannot Connect to OKM Manager GUI; Getting "Connect failed. Error: Timeout"

Applies to:

Sun StorageTek Crypto Key Management System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

OKM = Oracle Key Manager

Symptoms

Cannot connect to the OKM GUI. Getting this error: "Connect failed. Error: Timeout"

Unable to logon to the KMA cluster
Receiving Connect failed. Error: Timeout

Changes

None

Cause

Power failure occurred or the server may have been manually powered off.

Solution

1. Logon to the ELOM (or ILOM)
2. Go to Remote Control -> Remote Power Control
3. If Host is off, select Power On action
4. If Host is currently on, verify if the OKM Console can be launched from the Remote Control -> Redirection tab
5. If host cannot be powered on or if the OKM Console cannot be launched from the ELOM (or ILOM ), open a service request in My Oracle Support.
Attach an OKM system dump to the service request ticket.

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