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Asset ID: 1-72-1663843.1
Update Date:2015-04-15
Keywords:

Solution Type  Problem Resolution Sure

Solution  1663843.1 :   /opt/oracle.cellos/CheckHWnFWProfile Show Warnings After Expanding Memory On New X4 Exadata  


Related Items
  • Exadata X4-2 Hardware
  •  
Related Categories
  • PLA-Support>Eng Systems>Exadata/ODA/SSC>Oracle Exadata>DB: Exadata_EST
  •  




In this Document
Symptoms
Cause
Solution
References


Created from <SR 3-8661945901>

Applies to:

Exadata X4-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

After expanding memory on new X4 Exadata - exach and manual execution of /opt/oracle.cellos/CheckHWnFWProfile
show following warning/errors:

WARNING][The hardware and firmware does not match with the profile. See details below

<Check_Result Server_Model="SUN_SERVER_X4-2">
  <Check_Result_for_PhysicalMemory>
    <PhysicalMemoryGB>
      <Required VALUE="256"/>
      <Found VALUE="0"/>
    </PhysicalMemoryGB>
  </Check_Result_for_PhysicalMemory>
</Check_Result>
[WARNING] The hardware and firmware does not match with the profile. See details above

Cause

This is a new bug in Exadata software on the compute nodes.

Issue is specific to the X4 Hardware platform and is due to the new memory expansion options.
 
Bug 18362474 - CHECKHWNFWPROFILE RETURNS INCORRECT MEMORY SIZE
 

Solution

Patch / solution is available in 11.2.3.3.0.  Download file Bug18362474.zip  and follow the instructions described in the README.txt file

Patch is included in 11.2.3.3.1 and later

References

<BUG:16912793> - CHECKHWNFWPROFILE IS NOT AWARE OF THE NEW 192GB MEMORY CONFIGURATION ON DB NODES
<BUG:18362474> - CHECKHWNFWPROFILE RETURNS INCORRECT MEMORY SIZE

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