SL150 - Robotic Problem: Error Code: 9138, "ROBOT_FLASH_CODE_CORRUPT

Asset ID:	1-72-1646047.1
Update Date:	2018-05-17
Keywords:

Solution Type Problem Resolution Sure

Solution 1646047.1 : SL150 - Robotic Problem: Error Code: 9138, "ROBOT_FLASH_CODE_CORRUPT_ERROR"

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

No logs will be logged after getting this messages.

Symptoms

No Error were logged after getting Message.

"0070 - ROBOT_FLASH_CODE_CORRUPT_ERROR - Fault Code:9138"

Changes

Cause

Messages written to the flash memory sticks on the KLM, containing the system logging files, first have to go through the flash card held on the robot module.

If this module becomes corrupt , as here with the FLASH_CODE_CORRUPT_ERROR, then there is a possibility that the Service logs will be lost or will become non-accessable.

Solution

Replacement of the robot module replaces the flash card and allows log collection to be enabled.

*** Do not reboot until new part is available to install ***

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