HARDWARE FAULT: Component Error Detected. Component Name: /SYS/CHASSIS_STATUS encountered on Exadata InfiniBand Switch

Asset ID:	1-72-1638852.1
Update Date:	2015-04-28
Keywords:

Solution Type Problem Resolution Sure

Solution 1638852.1 : HARDWARE FAULT: Component Error Detected. Component Name: /SYS/CHASSIS_STATUS encountered on Exadata InfiniBand Switch

Applies to:

Sun Datacenter InfiniBand Switch 36 - Version All Versions and later
Exadata Database Machine X2-2 Hardware - Version All Versions and later
Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 to 2.0.6.0.0
Information in this document applies to any platform.

Symptoms

Encountered the following event on Exadata InfiniBand Switch:

HARDWARE FAULT: Component error detected. Component Name: /SYS/CHASSIS_STATUS

Cause

Collect an ILOM snapshot (<Note 1062544.1>) from the InfiniBand Switch and check if shows faulty.

If there are no faults then run the below commands and check if the Environment test PASSED and switch is healthy:

# env_test
# showunhealthy
# sminfo
# getmaster

If there is no indication of fault visible in env_test or in showunhealthy output then you seem to hit unpublished Bug: 18123353.

Solution

This errors can be safely ignored. Fix for this problem is included in firmware 2.1.6.

Exadata Storage Server software 11.2.3.3.0 includes InfiniBand switch firmware release 2.1.3-4 and hence the fix is not present.

References

<BUG:18123353> - ADM1026 ERRONEOUS READINGS OF VOLTAGE CHANNELS EVEN WITH WORKAROUND IMPLEMENTED

Attachments

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