| Asset ID: |
1-72-1637448.1 |
| Update Date: | 2018-05-17 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1637448.1
:
SL500 - ASC: 0x11 (Un-Recovered Read Error)
| Related Items |
- LTO Tape Drive
- Sun StorageTek SL500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
|
In this Document
Created from <SR 3-8720090001>
Applies to:
LTO Tape Drive - Version All Versions and later
Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
Customer see this error message:
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/SUNW,qlc@2/fp@0,0/st@w500104f0007f27d7,0 (st45):
Mar 16 03:27:58 stbf8627 Error for Command: read Error Level: Fatal
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Requested Block: 26025 Error Block: 26025
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Vendor: HP Serial Number:
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Sense Key: Media Error
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] ASC: 0x11 (unrecovered read error), ASCQ: 0x0, FRU: 0x0
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/SUNW,qlc@2/fp@0,0/st@w500104f0007f27d7,0 (st45):
Mar 16 03:27:58 stbf8627 Error for Command: read Error Level: Fatal
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Requested Block: 26025 Error Block: 26025
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Vendor: HP Serial Number:
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Sense Key: Media Error
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] ASC: 0x11 (unrecovered read error), ASCQ: 0x0, FRU: 0x0
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/SUNW,qlc@2/fp@0,0/st@w500104f0007f27d7,0 (st45):
Mar 16 03:27:58 stbf8627 Error for Command: read Error Level: Fatal
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Requested Block: 26025 Error Block: 26025
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Vendor: HP Serial Number:
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] Sense Key: Media Error
Mar 16 03:27:58 stbf8627 scsi: [ID 107833 kern.notice] ASC: 0x11 (unrecovered read error), ASCQ: 0x0, FRU: 0x0
Cause
ASC: 0x11 UNRECOVERED READ ERROR
ASCQ: 0x0 For All General Conditions
Solution
Clean this Tape drive.
Test different tapes in the tape drive.
If the problem still occurs, run diagnostics to the drive.
If the failure continues, replace the tape drive.
Attachments
This solution has no attachment
