The Machine Keeps Rebooting

Asset ID:	1-72-1635838.1
Update Date:	2017-07-12
Keywords:

Solution Type Problem Resolution Sure

Solution 1635838.1 : The Machine Keeps Rebooting

Applies to:

Sun Netra T5440 Server - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Server is reboot loop with following error:

Mar 14 04:11:11 RMSCPc04 genunix: [ID 672855 kern.notice] syncing file systems...
Mar 14 04:11:14 RMSCPc04 genunix: [ID 904073 kern.notice] done
Mar 14 04:13:50 RMSCPc04 genunix: [ID 540533 kern.notice] ^MSunOS Release 5.10 Version Generic_141414-02 64-bit
Mar 14 04:13:58 RMSCPc04 n2rng: [ID 468252 kern.warning] WARNING: n2rng: n2rng_collect_diag_bits failed with 0x10 on rng(1)
Mar 14 04:14:00 RMSCPc04 n2rng: [ID 887612 kern.warning] WARNING: n2rng: n2rng_logic_test failed 3 attempts
Mar 14 04:14:01 RMSCPc04 n2rng: [ID 928592 kern.warning] WARNING: n2rng: rng(1) failed health checks
Mar 14 04:14:06 RMSCPc04 mac: [ID 469746 kern.info] NOTICE: nxge0 registered
Mar 14 04:14:44 RMSCPc04 SC Alert: [ID 894077 daemon.alert] Chassis | critical: USER ALARM is set
Mar 14 04:14:45 RMSCPc04 sctpmux: [ID 225824 kern.notice] sctpmux: MLINK found sctpm_lzone 0 != 1 port.

Cause

n2rgn driver problems.

Solution

Install patch 140151-02 (n2rng patch) which is now obsoleted by kernel patch 142909-17.

References

<BUG:6790477> - EM R2 : SDC78057SVQE: HOST UNREACHABLE

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