| Asset ID: |
1-72-1628879.1 |
| Update Date: | 2017-08-23 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1628879.1
:
SL500 - Library Processes Not Running Correctly- Diagnostic Failure On Component 0X01, Tapes Not Loading Into Drives
| Related Items |
- LTO Tape Drive
- Sun StorageTek SL500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
|
In this Document
Created from <SR 3-8604140081>
Applies to:
Sun StorageTek SL500 Modular Library System - Version All Versions and later
LTO Tape Drive - Version All Versions and later
Information in this document applies to any platform.
Symptoms
Failing to load tapes into drives.
Following are the error messages for Feb-24:
2014-02-24T09:29:32.775, 0.0.0.0.0, unknown, default, 3000, (null), error, 3318, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,3,9 with tape CX3285L3 request failed:"
2014-02-24T09:32:02.231, 0.0.0.0.0, unknown, default, 3000, (null), error, 3318, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,3,9 with tape CX3402L3 request failed:"
2014-02-24T09:39:27.586, 0.0.9.0.2, unknown, default, 0000, /usr/local/bin/Ifm, error, 5069, "Director - putResponse() servo mech reach event 5069 at 5186 tachs, 4773 mils"
2014-02-24T09:39:32.216, 0.0.0.0.0, unknown, default, 3000, (null), error, 3313, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): PUT request of tape CX1487L3 from (LMRC) 0,2,6,3 to (LMRC) 0,1,2,9 failed:"
2014-02-24T09:49:41.592, 0.0.0.0.0, unknown, default, 3000, (null), error, 3318, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,4,9 with tape CX6921L3 request failed:"
2014-02-24T09:51:15.166, 0.0.0.0.0, unknown, default, 3000, (null), error, 3318, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,4,9 with tape CX4534L3 request failed:"
2014-02-24T10:03:36.122, 0.0.0.0.0, unknown, default, 3000, (null), error, 3318, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,1,2,9 with tape CLN819CU request failed:"
2014-02-24T10:04:32.952, 0.0.0.0.0, unknown, default, 3000, (null), error, 3318, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,1,2,9 with tape CLN806CU request failed:"
2014-02-24T10:31:04.438, 0.0.0.0.0, unknown, default, 3018, (null), error, 5010, "ifmOpenCap - Director failed, going INOP"
2014-02-24T12:10:43.746, 0.0.0.0.0, unknown, default, 3000, (null), error, 3318, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,4,9 with tape CX3285L3 request failed:"
2014-02-24T12:32:15.777, 0.0.0.0.0, unknown, default, 3000, (null), error, 3318, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,4,9 with tape CX3402L3 request failed:"
2014-02-24T13:11:10.221, 0.0.9.0.4, unknown, default, 0000, /usr/local/bin/Ifm, error, 5069, "Director - putResponse() servo mech reach event 5069 at 5160 tachs, 4749 mils"
2014-02-24T13:11:14.300, 0.0.0.0.0, unknown, default, 3000, (null), error, 3313, "(request id = HOST/0x101e2df8) IfmMove::commonMoveCommand(): PUT request of tape CX1487L3 from (LMRC) 0,2,6,3 to (LMRC) 0,2,4,9 failed:"
Following are the warning messages for Feb-24:
2014-02-24T09:39:04.848, 0.0.9.0.2, unknown, default, 0000, (null), warn, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,1,2,9"
2014-02-24T09:39:12.420, 0.0.9.0.2, unknown, default, 0000, (null), warn, 0000, "Performed put retry. Put retry total = 4. Address for this retry (LMRC) 0,1,2,9"
2014-02-24T09:39:19.857, 0.0.9.0.2, unknown, default, 0000, (null), warn, 0000, "Performed put retry. Put retry total = 5. Address for this retry (LMRC) 0,1,2,9"
2014-02-24T10:36:15.126, 0.0.0.1.0, unknown, default, 0000, (null), warn, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2014-02-24T10:59:16.289, 0.0.0.0.0, unknown, default, 0000, (null), warn, 5037, "Asynchronous shutdown request for z"
2014-02-24T10:59:17.239, 0.0.0.0.0, unknown, default, 0000, (null), warn, 5051, "Asynchronous event for reach: Door Opened"
2014-02-24T11:00:19.215, 0.0.0.0.0, unknown, default, 0000, (null), warn, 6406, "GetDriveStatus: Firing DriveHealthEvent for DriveId 14 Old health state: 2, New health state: 3"
2014-02-24T11:02:42.226, 0.0.0.1.0, unknown, default, 0000, (null), warn, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2014-02-24T13:10:32.700, 0.0.9.0.4, unknown, default, 0000, (null), warn, 0000, "Performed put retry. Put retry total = 1. Address for this retry (LMRC) 0,2,4,9"
2014-02-24T13:10:40.194, 0.0.9.0.4, unknown, default, 0000, (null), warn, 0000, "Performed put retry. Put retry total = 2. Address for this retry (LMRC) 0,2,4,9"
2014-02-24T13:10:48.134, 0.0.9.0.4, unknown, default, 0000, (null), warn, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,2,4,9"
2014-02-24T13:10:55.413, 0.0.9.0.4, unknown, default, 0000, (null), warn, 0000, "Performed put retry. Put retry total = 4. Address for this retry (LMRC) 0,2,4,9"
2014-02-24T13:11:02.704, 0.0.9.0.4, unknown, default, 0000, (null), warn, 0000, "Performed put retry. Put retry total = 5. Address for this retry (LMRC) 0,2,4,9"
Cause
Tape media did not have the leader pins in place.
Solution
Check tape cartridges for loose leaders. Repair or replace tapes as needed.
Attachments
This solution has no attachment
