| Asset ID: |
1-72-1628222.1 |
| Update Date: | 2017-09-25 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1628222.1
:
SL500 - 3318 "Media Error"
| Related Items |
- Sun StorageTek SL500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: Remote
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Service Personnel
Created from <SR 3-8602162647>
Applies to:
Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
3318 "Media error"
Hostname: NA
Product Type: SL500
Summary:3318: 2014-02-24T09:13:55.515, 0.0.0.0.0, 3200, ifm, , error, 30
3318: 2014-02-24T09:13:55.515, 0.0.0.0.0, 3200, ifm,
Full Summary:3318: 2014-02-24T09:13:55.515, 0.0.0.0.0, 3200, ifm, , error, 3000, 3318, (request id = HOST/0x10257458) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,1,9 with tape CLNU06L1 request failed:;
Full Description:3318: 2014-02-24T09:13:55.515, 0.0.0.0.0, 3200, ifm, , error, 3000, 3318, (request id = HOST/0x10257458) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,1,9 with tape CLNU06L1 request failed:;
SdpIncidentId: 22453725
Events -------------------------3318 (Critical): 2014-02-24T09:13:55.515, 0.0.0.0.0, 3200, ifm, , error, 3000, 3318, (request id = HOST/0x10257458) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,1,9 with tape CLNU06L1 request failed:
Summary Data --------------------
Category: 1 critical event(s) found
Last Known Status: Online
Alert time stamp : 2014-02-24_07-05-00-841
Site unit Local Time : Feb 24, 2014 7:05:08 AM
Site unit GMT Time: Feb 24, 2014 2:05:08 PM
Tracking Serial Number: 557000200673
Device Serial Number: 557000200673
Family Code: SL500
Type: SL-SERIES
Model: SL500
Firmware Level: 1466 (7.02.00) I unloaded the tapes first and loaded new tapes with no problem. Thank you Arturo.
Cause
Library is full of tapes and it cannot accommodate the blank tapes that are being loaded..
Solution
Unloaded tapes from library and then reloaded with new tapes.
References
<NOTE:1013882.1> - SL500 - Diagnostics/Troubleshooting Guide
Attachments
This solution has no attachment
