After Inadvertent Flash Card Removal, 2 PCI Slots And Flash Card No Longer Visible

Asset ID:	1-72-1624376.1
Update Date:	2017-09-19
Keywords:

Solution Type Problem Resolution Sure

Solution 1624376.1 : After Inadvertent Flash Card Removal, 2 PCI Slots And Flash Card No Longer Visible

Applies to:

Fujitsu M10-4 - Version All Versions to All Versions [Release All Releases]
Fujitsu M10-1 - Version All Versions to All Versions [Release All Releases]
Fujitsu M10-4S - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on SPARC (64-bit)

Symptoms

Fujitsu fault codes:

12BB0000, 12BB0001, 01b90006, 05050105

Showhardconf
PCI#0 Name_Property:network;
+ Vendor-ID:8086; Device-ID:10fb;
+ Subsystem_Vendor-ID:108e; Subsystem-ID:7b11;
+ Model:X1109a-z/1109a-z;
PCI#2 Name_Property:SUNW,qlc;
+ Vendor-ID:1077; Device-ID:2532;
+ Subsystem_Vendor-ID:1077; Subsystem-ID:0171;
+ Model:QLE2562 ;
PCI#3 Name_Property:network;
+ Vendor-ID:8086; Device-ID:10fb;
+ Subsystem_Vendor-ID:108e; Subsystem-ID:7b11;
+ Model:X1109a-z/1109a-z;
PCI#4 Name_Property:network;
+ Vendor-ID:8086; Device-ID:10fb;
+ Subsystem_Vendor-ID:108e; Subsystem-ID:7b11;
+ Model:X1109a-z/1109a-z;
PCI#8 Name_Property:SUNW,qlc;
+ Vendor-ID:1077; Device-ID:2532;
+ Subsystem_Vendor-ID:1077; Subsystem-ID:0171;
+ Model:QLE2562 ;
PCI#10 Name_Property:pciex1000,7e;
+ Vendor-ID:1000; Device-ID:007e;
+ Subsystem_Vendor-ID:108e; Subsystem-ID:0581;
+ Model:;

Missing PCI #6.

showlogs_error_-vr.out:

Date: Feb 12 20:30:24 UTC 2014
    Code: 40000000-006b020000ff0000ff-12bb00000000000000000000
    Status: Warning                Occurred: Feb 12 20:30:21.106 UTC 2014
    FRU: /BB#0/CMUU
    Msg: PCI access error
    Diagnostic Code:
        00000100 00000000 0000
        00000000 00000000 0000
        00000000 00000000 0000
        00000000 00000000 00000000 00000000
        00000000 00000000 0000
Date: Feb 12 20:11:26 UTC 2014
    Code: 40000000-006b020000ff0000ff-12bb00000000000000000000
    Status: Warning                Occurred: Feb 12 20:11:26.623 UTC 2014
    FRU: /BB#0/CMUU
    Msg: PCI access error
    Diagnostic Code:
        00000100 00000000 0000
        00000000 00000000 0000
        00000000 00000000 0000
        00000000 00000000 00000000 00000000
        00000000 00000000 0000
Date: Feb 12 20:09:41 UTC 2014
    Code: 40000000-00ffff0000ff0000ff-01b900060000000000000000
    Status: Warning                Occurred: Feb 12 20:09:41.055 UTC 2014
    FRU: /UNSPECIFIED
    Msg: XSCF command: System status change (OS panic) (PPARID#00, path: 00)
    Diagnostic Code:
        00000000 00000000 0000
        00000000 00000000 0000
        00000000 00000000 0000
        00000000 00000000 00000000 00000000
        00000000 00000000 0000
Date: Feb 12 20:06:51 UTC 2014
    Code: 40002108-006b020000ff0000ff-05050105002003400087b000
    Status: Warning                Occurred: Feb 12 20:06:42.058 UTC 2014
    FRU: /BB#0/CMUU
    Msg: CPU PCIe host bridge internal serious error
    Diagnostic Code:
        00000100 00000000 0000
        00000000 00000000 0000
        00000000 00000000 0000
        01000000 00000000 0005102b 0340087b
        00000000 00000000 0000

Changes

The PCI Flash Card: 7026993 [C] Flash Accelerator F40 400GB Solid State Memory was inadvertently removed.

After removal w/o invoking cfgadm unconfigure -c the Card was reinserted and XSCF> poweroff -yp 0 and then poweron but system no longer recognized card at the Hardware/XSCF level.

Cause

Removal of PCI Card without first removing card from Solaris causes IO Errors and disabling of card.

Solution

Clear Status of CMUU

XSCF> poweroff -yp 0

XSCF> clearstatus /BB#0/CMUU

XSCF> poweron -yp 0

Unnecessary to clear CPU#1.

References

<NOTE:1533645.1> - M10-io.domain.fma - FMA running on a domain detects a PCI Express-related failure, and forwards information to XSCF

Attachments

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