Exadata: Sundiag Errors while Executing drivetool -l

Asset ID:	1-72-1623332.1
Update Date:	2014-03-20
Keywords:

Solution Type Problem Resolution Sure

Solution 1623332.1 : Exadata: Sundiag Errors while Executing drivetool -l

Applies to:

Exadata X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Linux x86-64

Symptoms

Sundiag.sh script throwing drivetool error after upgrading the Exadata Software to version 11.2.3.3.0.131014.1

/opt/oracle.SupportTools/sundiag.sh

Oracle Exadata Database Machine - Diagnostics Collection Tool

Gathering Linux information

Skipping ILOM collection. Use the ilom or snapshot options, or login to ILOM
over the network and run Snapshot separately if necessary.

driveTool Version 1.30

Library loaded for MegaRAID SAS Controller.
Failed to load library for SAS IT/IR Controller.
dlerror = libstorelibir.so: cannot open shared object file: No such file or directory
Failed to load library for SAS IT/IR2 Controller.
dlerror = libstorelibir-2.so: cannot open shared object file: No such file or directory
Storelibtest version 4.29

Changes

After upgrading Exadata Image to version 11.2.3.3.0.131014.1

Cause

This error message is reported when drivetool is executed from the sundiag script.

Drivetool is available from newer Exadata software image and hence reported after upgrading to 11.2.3.3.0.131014.1

Solution

This issue is being addressed in <bug 18157164> which is currently being worked by Development and the message can be ignored.

References

<BUG:18157164> - SUNDIAG.SH IS THROWING THE ERROR LIBRARY FOR MEGARAID SAS CONTROLLER DLERROR

Attachments

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