Sun Fire T2000: ERROR: POST timed out. Not all system components tested.

Asset ID:	1-72-1617240.1
Update Date:	2018-05-17
Keywords:

Solution Type Problem Resolution Sure

Solution 1617240.1 : Sun Fire T2000: ERROR: POST timed out. Not all system components tested.

Applies to:

Sun Fire T2000 Server - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on SPARC (64-bit)

Symptoms

The server hangs during post with a timeout related error:

2014-01-08 10:10:17.580 0:0:0>INFO: 32768MB at Memory Channel [0 1 2 3 ] Rank 0 Stack 0
2014-01-08 10:10:17.772 0:0:0>INFO: 0MB at Memory Channel [0 1 2 3 ] Rank 0 Stack 1
2014-01-08 10:10:17.963 0:0:0>INFO: 0MB at Memory Channel [0 1 2 3 ] Rank 1 Stack 0
2014-01-08 10:10:18.154 0:0:0>INFO: 0MB at Memory Channel [0 1 2 3 ] Rank 1 Stack 1
2014-01-08 10:10:18.346 0:0:0>
JAN 08 10:11:19 ERROR: POST timed out. Not all system components tested. |-->always here

Cause

The following tests shoud be performed, in order to isolate the faulted hardware ( possible memory or system board issue )

check that the memory population rules are satisfied:

DIMMS must be installed in sets of 8. Two basic memory configurations are supported: 8-DIMM or 16-DIMM. All DIMMs must have identical capacity. An 8 DIMM configuration fully populates Rank 0 slots.

set keyswitch as normal:

 sc> setkeyswitch normal

set diag-level as min and reset-all:

sc> setsc diag_level min

ok reset-all

power cycle the server.
boot in minimum hardware configuration (rank 0 DIMM sockets populated)and then swap, rank 0 with rank 1 DIMMs and retest.

The situation I faced, is slightly different from the one described by:

Netra T5220: ERROR: POST timed out. Not all system components tested. (Doc ID 1374487.1)

Looking at the firmware levels :

show /HOST

Properties:
autorestart = reset
autorunonerror = false
bootfailrecovery = poweroff
bootrestart = none
boottimeout = 0
hypervisor_version = Hypervisor 1.10.0.a 2011/07/15 11:50
macaddress = 00:14:4f:ac:01:66
maxbootfail = 3
obp_version = POST 4.28.10 2008/07/12 13:08
post_version = unknown
send_break_action = (Cannot show property)
status = Unknown
sysfw_version = Sun System Firmware 7.4.0.d 2011/08/10 15:20

While the showhost command does not show firmware issues:

sc> showhost
Sun-Fire-T2000 System Firmware 6.7.12 2011/07/06 20:03

Host flash versions:
   OBP 4.30.4.d 2011/07/06 14:29
   Hypervisor 1.7.3.c 2010/07/09 15:14
   POST 4.30.4.b 2010/07/09 14:24

Solution

Recommended Action:

Open a service request by one of the following methods:

Use My Oracle Support to open the service request using active CSI# for the system.

Call Oracle directly using 1-800-223-1711 and follow prompts to open the service request

For the Technical Service Engineers: if the above tests fail, replace the motherboard

References

<NOTE:1374487.1> - Netra T5220: ERROR: POST timed out. Not all system components tested.

Attachments

This solution has no attachment