X3-2 : ILOM does not respond if the ethernet cable is connected after power on.

Asset ID:	1-72-1612084.1
Update Date:	2014-05-30
Keywords:

Solution Type Problem Resolution Sure

Solution 1612084.1 : X3-2 : ILOM does not respond if the ethernet cable is connected after power on.

Applies to:

Sun Server X3-2 - Version All Versions and later
Sun Server X3-2L - Version All Versions and later
Sun Fire X4170 M2 Server - Version All Versions and later
Sun Fire X4270 M2 Server - Version All Versions and later
Information in this document applies to any platform.

Symptoms

SP does not answer ping/ssh/http from other system.

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - Sun x86 Systems

Cause

SP network has been configured as static. And if the ethernet cable for the NET MGT port is connected to the network after power on or reset SP, this problem can occur.

This issue can be reproduced by the following steps:

- Connect the ethernet cable to the NET MGT port.
- Configure the /SP/network to the static IP address and confirm the access OK from other system.
- Pull out the ethernet cable from NET MGT port.
- Power cycle the machine by removing the power cable or reset /SP .
- Wait for booting up the ILOM.
- Run ping to SP and confirm the access NG.
- Re-connect the ethernet cable to NET MGT port.
- Run ping to SP and confirm still the access NG.

Solution

This problem can recover by resetting SP or pinging from SP to other system.

This is related to bug 17831738

References

<BUG:17831738> - X3-2 : ILOM DOES NOT RESPOND IF THE ETHERNET CABLE IS CONNECTED AFTER POWER ON.

Attachments

This solution has no attachment