Sun Storage 2540 Array: Disk Firmware Upgrade Fails for Hitachi 300GB SAS Disk HUS1530SCSUN300G

Asset ID:	1-72-1611895.1
Update Date:	2018-04-20
Keywords:

Solution Type Problem Resolution Sure

Solution 1611895.1 : Sun Storage 2540 Array: Disk Firmware Upgrade Fails for Hitachi 300GB SAS Disk HUS1530SCSUN300G

Applies to:

Sun Storage 2540 Array - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

Firmware upgrade for Hitachi 300Gb SAS Disk model HUS1530SCSUN300G from A6C0 to A700 using Common Array Manager, (CAM) BUI version 6.9.0.20 fails with the following error:

"Error upgrading firmware. Check the following error message and array alarm page for possible problems. - Analyzing Firmware"

This problem occurs

On Solaris Sparc with CAM Patches 147416-02 and 147660-05 installed.
On Solaris X86 with CAM Patches 147419-02 and 147660-05 installed.

Cause

The upgrade process fails with "No such file or directory" error:

## csmservice log:
 
29/10/2013 3:36:43 PM 
com.sun.netstorage.fm.storade.device.storage.nge.csm.util.Utility print_debug
FINE: Error detected servicing request to update disk drives.
29/10/2013 3:36:43 PM 
com.sun.netstorage.fm.storade.device.storage.nge.csm.devices.CSMArray 
getDiskDriveSets
SEVERE: mailstore2540-sby
java.io.FileNotFoundException: 
/opt/SUNWstkcam/share/fw/images/disk/D_HUS1530SCSUN300G_A700_LCA..dlp (No 
such file or directory)  <----

The 2540.properties file incorrectly has an additional 'dot' in the file extension:

## Properties file snippet:

# cat  /opt/SUNWstkcam/share/fw/baseline/2540.properties
   
   HUS1530SBSUN300G.file=disk/D_HUS1530SBSUN300G_SA04_LCA.dlp
   HUS1530SCSUN300G.version=A700
   HUS1530SCSUN300G.file=disk/D_HUS1530SCSUN300G_A700_LCA..dlp   (notice the extra "dot" in preceding the extension)
   HUS1560SCSUN600G.version=A700
   HUS1560SCSUN600G.file=disk/D_HUS1560SCSUN600G_A700_LCA.dlp
   HUS1573SBSUN72G.version=SA04

Solution

Use CAM sscs command to upgrade firmware:

# sscs modify -a <arrayname> -o -t disk -p <file location> -c <drive> firmware

Example:
 
bash-3.00# /opt/SUNWstkcam/bin/sscs modify -a st2540-array -o -t disk -p /opt/SUNWstkcam/share/fw/images/disk/D_HUS1530SCSUN300G_A700_LCA.dlp -c Tray.00.Drive.02 firmware
 
WARNING: You selected a manual firmware install file. You must use only valid
firmware from Sun. Unsupported firmware can DAMAGE your array severely.
Check the status of all components before downloading firmware.
WARNING:  This command will load new firmware if needed and may impact
array management and data availability.
Do you wish to continue? [y,n] :  y
 
Analyzing Firmware
Servicing request to update Disk Drives HUS1530SCSUN300G
... Loading HUS1530SCSUN300G firmware
... Activating HUS1530SCSUN300G
Completed request to update HUS1530SCSUN300G
Firmware install completed.
bash-3.00#

References

<BUG:17830860> - HUS1530SCSUN300G DISK FIRMWARE UPGRADE TO A700 FAILS FROM CAM GUI
<NOTE:1017877.1> - Sun StorageTek[TM] 2540 (FC) Firmware Matrix

Attachments

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