Enterprise Manager reports "Cannot monitor target. Incorrect Credentials" in Incidents and Problems for the ZFS Storage Appliance Target.

Asset ID:	1-72-1609846.1
Update Date:	2018-05-10
Keywords:

Solution Type Problem Resolution Sure

Solution 1609846.1 : Enterprise Manager reports "Cannot monitor target. Incorrect Credentials" in Incidents and Problems for the ZFS Storage Appliance Target.

Related Items


Sun ZFS Storage 7320
 Sun Storage 7210 Unified Storage System
 Oracle ZFS Storage ZS3-BA
 Oracle ZFS Storage Appliance Racked System ZS4-4
 Oracle ZFS Storage ZS5-4
 Oracle ZFS Storage ZS3-2
 Oracle ZFS Storage ZS3-4
 Sun Storage 7410 Unified Storage System
 Sun ZFS Storage 7420
 Oracle ZFS Storage ZS5-2
 Sun Storage 7310 Unified Storage System
 Oracle ZFS Storage ZS4-4
 Sun Storage 7110 Unified Storage System
 Sun ZFS Storage 7120

Related Categories


PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: 7xxx NAS

In this Document

Symptoms

Changes

Cause

Solution

Created from <SR 3-8089077931>

Applies to:

Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-BA - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions to All Versions [Release All Releases]
Sun Storage 7110 Unified Storage System - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)
Plugin version information:

Plugin Release v1.4.1 for Enterprise Manager 12c Release 3 (12.1.0.3.0)

12.1.0.4.0_oracle.sun.oss7_2000_0.opar: This is the plug-in for the Oracle Enterprise Manager Cloud Control 12c Release 3 (12.1.0.3.0).

In addition the plugin 12.1.0.3.0_oracle.sun.oss7_2000_0.opar also has this requirement.

Symptoms

Enterprise Manager reports "Cannot monitor target. Incorrect Credentials" in Incidents and Problems.

Changes

Cause

The versions 12.1.0.3.0 and 12.1.0.4.0 of the ZFS plugin require additional access to the ZFS appliance over that provided by the workflow used to configure the user.

Solution

The following note from the v1.4 1 plugin readme details the steps required to correct the credentials problem.

PRE-INSTALLATION:
------------------
In addition to configuring Oracle ZFS Storage Appliance by running "Configure for Oracle Enterprise Manager Monitoring" workflow on the storage, the Oracle ZFS Storage Administrator must also perform the following additional steps:

-- Log in to the Sun ZFS Appliance as root.
-- Go to Configuration --> User.
-- Select the oracle_agent user and click "Edit".
-- Uncheck the option "kiosk user".
-- Click "Apply".

Once the oracle_agent has the kiosk limitation removed, monitoring can proceed normally.

Check for relevancy - 10-May-2018

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