SL500 - Failed Initialization During Hand Roll

Asset ID:	1-72-1593225.1
Update Date:	2017-05-18
Keywords:

Solution Type Problem Resolution Sure

Solution 1593225.1 : SL500 - Failed Initialization During Hand Roll

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Failed Initialization During Hand Roll, motor not working.

Service required LED lit on Op Panel.

Error in robotic arm.

Cause

Broken cable (419659601)

Cable damaged because it jammed while robot is being pulled back to be removed from library.

Solution

Care must be taken in install/removal of robotic module as the flat ribbon cable can be damaged.

Should the above symptoms occur, check for cable damage. If damage is found, the robotic module will need to be replaced as the cable is not a replace-able part.

Note: Refer to attached document for information regarding where the cable damage occurs.

References

<NOTE:1377490.1> - SL500/SL3000/SL8500 - Procedure for Collecting One Button Log Snapshot From Library

Attachments

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