Sun Storage 7000 Unified Storage System: Panic BAD TRAP: type=e (#pf Page fault) occurred in module "nfssrv" due to a NULL pointer dereference

Asset ID:	1-72-1592193.1
Update Date:	2016-09-30
Keywords:

Solution Type Problem Resolution Sure

Solution 1592193.1 : Sun Storage 7000 Unified Storage System: Panic BAD TRAP: type=e (#pf Page fault) occurred in module "nfssrv" due to a NULL pointer dereference

Applies to:

Sun ZFS Storage 7320 - Version All Versions to All Versions [Release All Releases]
Sun Storage 7410 Unified Storage System - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7120 - Version All Versions to All Versions [Release All Releases]
Sun Storage 7310 Unified Storage System - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

## A panic reboot occurred:

Hostname: el01sn01
Product Type: SUN ZFS STORAGE 7320
Summary:There may be some performance impact while the panic is copied to the savecore directory. Disk space usage by panics can be substantial.

The system has rebooted after a kernel panic.
The system has rebooted after a kernel panic.Event-ID: 467bb186-d03a-6b2e-8a46-810894824854
Auto-Response: None
Impact: None
Rec-Action: None
Event-ID: 467bb186-d03a-6b2e-8a46-810894824854
Auto-Response: None
Impact: None
Rec-Action: None
Software Component:
Name:sw:///:path=/var/ak/core/.467bb186-d03a-6b2e-8a46-810894824854
Description:

## From debug.sys:

Hostname: zfssa1
Product Type: SUN ZFS STORAGE 7320
Summary:There may be some performance impact while the panic is copied to the savecore directory. Disk space usage by panics can be substantial.

The system has rebooted after a kernel panic.
The system has rebooted after a kernel panic.Event-ID: 467bb186-d03a-6b2e-8a46-810894824854
Auto-Response: None
Impact: None
Rec-Action: None
Event-ID: 467bb186-d03a-6b2e-8a46-810894824854
Auto-Response: None
Impact: None
Rec-Action: None
Software Component:
Name:sw:///:path=/var/ak/core/.467bb186-d03a-6b2e-8a46-810894824854
Description:

Oct 3 07:47:03 zfssa1 genunix: [ID 335743 kern.notice] BAD TRAP: type=e (#pf Page fault) rp=ffffff00301aa500 addr=28 occurred in module "nfssrv" due to a NULL pointer dereference
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aa3e0 unix:die+dd ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aa4f0 unix:trap+1799 ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aa500 unix:cmntrap+e6 ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aa770 nfssrv:rfs3_read+708 ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aaa70 nfssrv:common_dispatch+384 ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aaa90 nfssrv:rfs_dispatch+2d ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aab70 rpcmod:svc_getreq+19c ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aabd0 rpcmod:svc_run+171 ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aac00 rpcmod:svc_do_run+81 ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aaec0 nfs:nfssys+760 ()
Oct 3 07:47:04 zfssa1 genunix: [ID 655072 kern.notice] ffffff00301aaf10 unix:brand_sys_sysenter+1c9 ()

## Firmware running at the time (2011.1.1.0):

os_version: 'ak/generic@2011.04.24.1.0,1-1.8',

Cause

Bug 15760287 - SUNBT7119919-SOLARIS_11U1 A mix workload of read and truncate causes page fault

Solution

This bug is fixed in Appliance Firmware Release 2011.1.2.0.

For resolution of this issue, upgrade to Appliance Firmware Release 2011.1.2.0 or later.

References

<BUG:15760287> - SUNBT7119919-SOLARIS_11U1 A MIX WORKLOAD OF READ AND TRUNCATE CAUSES PAGE FAULT
<BUG:15764366> - SUNBT7119919-AK-2011.04.24 A MIX WORKLOAD OF READ AND TRUNCATE CAUSES PAGE FAULT

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