SL500 - Tape Drive is Always Busy and the Backup Application Reports No Media in the Drive

Asset ID:	1-72-1591369.1
Update Date:	2017-05-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1591369.1 : SL500 - Tape Drive is Always Busy and the Backup Application Reports No Media in the Drive

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

SL500 log shows the below:

Drive_Bay6(0,2,4,9)

3300 - (3X)
IFM cartridge in drive with unreadable label at: (LMRC) 0,2,4,9

(Errors Started - 2013-09-27 12:54:45 Errors Stopped - 2013-10-04 13:46:04)

3312 - (109X)
(request id = HOST/0x10254fc8) IfmMove::commonMoveCommand(): FETCH request CartLabel from (LMRC) 0,2,4,9 failed:

(request id = HOST/0x10254fc8) IfmMove::doFetch(): Fetch failed from (LMRC) 0,2,4,9 CartLabel , director op state = 0x1f7

(Errors Started - 2013-09-26 13:56:49 Errors Stopped - 2013-10-04 12:08:24)

Drive status shows:

Location : 0,2,4,9
Location Type : drive
Media Type : Unknown
Type : data
Cartridge : #UREAD

Unreadable label in the drive.

Cause

No media label on tape cartridge.
Defective label.

Solution

Ensure that there is a standard label on the media with a proper quality.

References

<NOTE:1514925.1> - SL150 - Cannot Read The Media Label In Mail Slot #2 And #3

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