Resolving SB 6000 AC Input Power Issue - PS0 (Power Supply 0), PS1 (Power Supply 1) Are Faulty

Asset ID:	1-72-1587809.1
Update Date:	2018-01-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1587809.1 : Resolving SB 6000 AC Input Power Issue - PS0 (Power Supply 0), PS1 (Power Supply 1) Are Faulty

Applies to:

Sun Blade 6000 System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

How to verify there is a possible power issue with your SB 6000 chassis.

In Solaris, use the following command to view fault information.

# fmadm faulty

------------------- ------------------------------------ -------------- --------
Time UUID msgid Severity
------------------- ------------------------------------ -------------- --------
2013-09-17/23:38:51 cdacc5ef-697c-602e-e528-dcdf88d3e20c SPX86-8000-55 Major

Fault class : fault.chassis.env.power.loss

FRU : /CH/PS0
  (Part Number: 300-2259-03)
  (Serial Number: 465824T+1227B80116)

Description : A power supply AC input voltage failure has occurred.

Response : The service-required LED on the affected power supply and
  chassis will be illuminated.

Impact : Server will be powered down when there are insufficient
  operational power supplies.

Action : Please refer to the associated reference document at
  http://www.sun.com/msg/SPX86-8000-55 for the latest service
  procedures and policies regarding this diagnosis.

------------------- ------------------------------------ -------------- --------
Time UUID msgid Severity
------------------- ------------------------------------ -------------- --------
2013-09-17/23:38:52 a51493a2-d81e-6784-e303-8c08c2190a00 SPX86-8000-55 Major

Fault class : fault.chassis.env.power.loss

FRU : /CH/PS1
  (Part Number: 300-2259-03)
  (Serial Number: 465824T+1227B80114)

Description : A power supply AC input voltage failure has occurred.

Response : The service-required LED on the affected power supply and
  chassis will be illuminated.

Impact : Server will be powered down when there are insufficient
  operational power supplies.

Action : Please refer to the associated reference document at
  http://www.sun.com/msg/SPX86-8000-55 for the latest service
  procedures and policies regarding this diagnosis.

From ILOM, use the following command.

-> show -script /X/logs/event/list

689    Tue Sep 17 23:38:52 2013  Fault     Fault     critical
       Fault detected at time = Tue Sep 17 23:38:52 2013. The suspect component:
        /CH/PS1 has fault.chassis.env.power.loss with probability=100. Refer to
       http://www.sun.com/msg/SPX86-8000-55 for details.
688    Tue Sep 17 23:38:52 2013  Sensor    Log       critical
       Voltage : /CH/PS1/S0/V_IN_ERR : Predictive Failure Asserted
687    Tue Sep 17 23:38:51 2013  Fault     Fault     critical
       Fault detected at time = Tue Sep 17 23:38:51 2013. The suspect component:
        /CH/PS0 has fault.chassis.env.power.loss with probability=100. Refer to
       http://www.sun.com/msg/SPX86-8000-55 for details.
686    Tue Sep 17 23:38:50 2013  Sensor    Log       critical
       Voltage : /CH/PS0/S1/V_IN_ERR : Predictive Failure Asserted

Cause

Possible Causes:
Defective power cables
Defective circuit breaker's
Poor connections with AC Input power cords
Defective AC Input card on the chassis

Solution

Verify that all 4 AC input power cords are secure and providing power.
These inputs are located on the left rear of the chassis.These connections are labeled
as indicated by the following labeled inputs: AC0, AC1 for PS0 and AC0, AC1 for PS1.

Reference Documentation:

http://docs.oracle.com/cd/E19938-01/820-0050-11/820-0050-11.pdf

Sun Blade 6000 Modular System Installation Guide
Part No.: 820-0050-11
October 2010, Revision A

Chapter 3 Attaching Cables and Devices to Modules and Powering On the System Chassis
Cabling the AC Power Interface , Page 27

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