SL500 - Audit Console Not Displaying Audit Report, Hung With Statement "Audit Will Be Performed in the Background"

Asset ID:	1-72-1586665.1
Update Date:	2017-09-26
Keywords:

Solution Type Problem Resolution Sure

Solution 1586665.1 : SL500 - Audit Console Not Displaying Audit Report, Hung With Statement "Audit Will Be Performed in the Background"

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SL500 :Audit console not displaying the audit report. It is getting hung with the statement "Audit will be performed in the background".

Cause

Customer initiated entire library audit from the SL console.

Solution

SL Console can be used to perform 3 types of audits.
1. Physical
2. Verified
3. Virtual

Physical audit is a background process and does not interrupt online library operations. In the Entire Library audit from Library console, audit console messages will end with the message "Audit will be performed in the background". We need to generate the cartridge summary report which contains the latest cartridge locations and VOLIDs a few hours after the audit is complete.

Audit Console section displays the VOLIDs of the audited locations, when specific range audit is performed from Library console.

For verified audit, after completing the audit, the audit console section displays the VOLIDs of the audited locations.

For virtual audit, the audit console section reports the contents of the cartridge database.

To perform an entire library audit:
---------------------------------
In this audit,robot moves to all the slots,catalogs the VOLIDs and locations,and updates the cartridge database.

1. Select Tools--> Diagnostics
2. Select the Audit Tab
3. From the Audit Type pull down list select Physical Audit
4. Select Entire Library Audit
5. Select the Audit button in the upper right hand corner.
6. Select Yes to perform the audit as a background process or No to cancel the audit.

To perform a Verified Audit:
--------------------------
Verified audit validates the status of a specific cartridge locations or a range of locations(including CAPs and Tape drives) in the cartridge database.

1. Select Tools--> Diagnostics
2. Select the Audit Tab
3. From the Audit Type pull down list select Verified Audit
4. Set the Start and End Address:
   a. Select Type(of device) from the pull down menu
   b. Select the module,row and column address from the pull-down menus.
5. Select the Audit button in the upper right hand corner.

To Perform a Virtual Audit:
-------------------------
In a virtual audit,the library reads the contents of the cartridge database and displays a report.

1. Select Tools--> Diagnostics
2. Select the Audit Tab
3. From the Audit Type pull down list select Virtual Audit
4. Set the Start and End Address:
   a .Select Type(of device) from the pull down menu
   b. Select the module,row and column address from the pull-down menus.
5. Select the Audit button in the upper right hand corner.

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