ODA : Upgrade Infrastructure (-infra) Fails During OS Update

Asset ID:	1-72-1585986.1
Update Date:	2013-10-29
Keywords:

Solution Type Problem Resolution Sure

Solution 1585986.1 : ODA : Upgrade Infrastructure (-infra) Fails During OS Update

Applies to:

Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

ODA upgrade -infra is failing with following error in OS patch log.

ERROR: 2013-08-14 09:13:12: Failed to run /usr/bin/yum update --disablerepo=* --enablerepo=ODA_REPOS_LOC -y
ERROR: 2013-08-14 09:13:12: Failed to update the OS

OS patch log reported following errors as well

> pam-devel-0.99.6.2-6.el5_5.2.i386 from installed has depsolving problems
>    --> Missing Dependency: pam = 0.99.6.2-6.el5_5.2 is needed by package pam-devel-0.99.6.2-6.el5_5.2.i386 (installed)
> pam-devel-0.99.6.2-6.el5_5.2.x86_64 from installed has depsolving problems
>    --> Missing Dependency: pam = 0.99.6.2-6.el5_5.2 is needed by package pam-devel-0.99.6.2-6.el5_5.2.x86_64 (installed)
> pam-devel-0.99.6.2-6.el5_5.2.x86_64 from installed has depsolving problems
>    --> Missing Dependency: pam = 0.99.6.2-6.el5_5.2 is needed by package pam-devel-0.99.6.2-6.el5_5.2.x86_64 (installed)
> pam-devel-0.99.6.2-6.el5_5.2.i386 from installed has depsolving problems
>    --> Missing Dependency: pam = 0.99.6.2-6.el5_5.2 is needed by package pam-devel-0.99.6.2-6.el5_5.2.i386 (installed)
> Error: Missing Dependency: pam = 0.99.6.2-6.el5_5.2 is needed by package pam-devel-0.99.6.2-6.el5_5.2.x86_64 (installed)
> Error: Missing Dependency: pam = 0.99.6.2-6.el5_5.2 is needed by package pam-devel-0.99.6.2-6.el5_5.2.i386 (installed)
>   You could try using --skip-broken to work around the problem
>   You could try running: package-cleanup --problems
>                          package-cleanup --dupes
>                          rpm -Va --nofiles --nodigest
> The program package-cleanup is found in the yum-utils package. ,
>End Command output
2013-08-14 09:13:12: ERROR: Failed to run /usr/bin/yum update --disablerepo=* --enablerepo=ODA_REPOS_LOC -y
2013-08-14 09:13:12: Executing cmd: /opt/oracle/oak/bin/oakcli inventory -pq -compname OS
2013-08-14 09:13:12: Command output:
> OS=5.9
> cur_version:5.9 ,
>End Command output
2013-08-14 09:13:12: ERROR: Failed to update the OS

Changes

These errors occur when external rpm's are installed in the ODA Box for third party products.

Cause

This is due to the fact that the ODA upgrade utility tries to upgrade the existing rpm, but when it tries to do the same for external rpm's installed it is unable to find the required dependencies in repository, resulting in failure.

Solution

To avoid such errors, please remove any external rpm's before proceeding with the upgrade.

Attachments

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