| Asset ID: |
1-72-1583980.1 |
| Update Date: | 2017-10-11 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1583980.1
:
SunFire[TM] 12K/15K/E20K/E25K:System Controller Is Down
| Related Items |
- Sun Fire E20K Server
- Sun Fire 12K Server
- Sun Fire 15K Server
- Sun Fire E25K Server
|
| Related Categories |
- PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: SF-Exxk
- _Old GCS Categories>Announcements>All Product Lines>Support Systems
|
In this Document
Created from <SR 3-7787912208>
Applies to:
Sun Fire 12K Server - Version All Versions to All Versions [Release All Releases]
Sun Fire 15K Server - Version All Versions to All Versions [Release All Releases]
Sun Fire E20K Server - Version All Versions and later
Sun Fire E25K Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
The following will appear when admin try to power up the system controller
Sep 9 22:20:17 2013 nus971-sc0 fomd[5599]: [8519 102381967398255222 NOTICE FailoverMgr.cc 2631] Failover deactivated
Sep 9 22:25:04 2013 nus971-sc0 smsconnectsc[4873]: [6257 102382254699255120 NOTICE OtherSCPowerControl.cc 256] SC at SC1 has been powered on.
Sep 9 22:26:01 2013 nus971-sc0 esmd[7750]: [1919 102382311428250415 ERR DetectorV.cc 607] A low voltage or power supply has been detected on 1.5VDC, located on SC1. The voltage detected is 0.01v; should be 1.25v to 1.75v. SC1 is being deconfigured and powered off. Check all hardware for the cause.
Sep 9 22:26:01 2013 nus971-sc0 esmd[7750]: [1919 102382311527350105 ERR DetectorV.cc 607] A low voltage or power supply has been detected on 3.3VDC, located on SC1. The voltage detected is 0.71v; should be 3.00v to 3.50v. SC1 is being deconfigured and powered off. Check all hardware for the cause.
Sep 9 22:26:01 2013 nus971-sc0 esmd[7750]: [1919 102382311647469774 ERR DetectorV.cc 607] A low voltage or power supply has been detected on 5.0VDC, located on SC1. The voltage detected is 2.46v; should be 4.75v to 5.25v. SC1 is being deconfigured and powered off. Check all hardware for the cause.
Sep 9 22:26:02 2013 nus971-sc0 esmd[7750]: [6258 102382312388830472 NOTICE OtherSCPowerControl.cc 382] SC at SC1 has been powered off.
Sep 9 22:26:02 2013 nus971-sc0 esmd[7750]: [1930 102382312497427832 NOTICE SysControl.cc 5775] SCPER1 has been powered off: ecode=0
Sep 9 22:26:02 2013 nus971-sc0 esmd[7750]: [1930 102382312498286650 NOTICE SysControl.cc 5776] SC1 has been powered off: ecode=0
Changes
No change have been make to the platform
Cause
The voltage event occurs on the respective system controller onboard power converter fault.
The failure is due to a DC-DC converter failure.
Solution
The solution is to replace the System Controller Board on the failing System Controller.
References
<NOTE:1001320.1> - SMS DC Power Supply Voltage Monitoring Flaw May Expose a Domain to Outage
Attachments
This solution has no attachment
