Oracle Key Manager - ASR on X4170 M2 platform does not handle telemetry audit event data properly

Asset ID:	1-72-1574734.1
Update Date:	2013-08-07
Keywords:

Solution Type Problem Resolution Sure

Solution 1574734.1 : Oracle Key Manager - ASR on X4170 M2 platform does not handle telemetry audit event data properly

Applies to:

Oracle Key Manager - Version 2.4 and later
Information in this document applies to any platform.

Symptoms

With Oracle Key Manager 2.4 and above, it was planned that the X4170 platform would be supported for Automated Service Request (ASR). It has been found that ASR can be activated for OKM, however only ILOM / FMA alerts work as expected. The telemetry audit event data is not handled correctly.

Cause

The back-end production ASR server does not process the telemetry audit event data correctly.

Solution

At this time ASR is not fully functional for the OKM product. Further enhancements may be made for the OKM 3.0 release.

Until then it is recommended to monitor OKM KMA's via SNMP, the white paper on "Monitoring an Oracle Key Manager Cluster" is located here:

https://wikis.oracle.com/download/attachments/8585222/Monitoring_OKM.pdf

Attachments

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