T10000A - Load Problems When Installed on a L700/L1400 or 9310/L5500 library

Asset ID:	1-72-1566211.1
Update Date:	2017-09-26
Keywords:

Solution Type Problem Resolution Sure

Solution 1566211.1 : T10000A - Load Problems When Installed on a L700/L1400 or 9310/L5500 library

Applies to:

Sun StorageTek T10000A Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek L700e Tape Library - Version Not Applicable and later
Sun StorageTek L1400 Tape Library - Version Not Applicable and later
Sun StorageTek 9310 Automated Cartridge System - Version Not Applicable and later
Sun StorageTek L5500 Tape Library - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

Application logs unload errors

No specific FSCs. Any perm error that is not a load or an unload error error to the library can cause the problem.

libraries may go into a loop during the unload if it see's unit check from the drive. Other errors that can cause similar problems are a blank tape error or any error other than a load/unload errror from the drive.

Cause

Beginning with 1.48.112 code the drive sends unit check for any errors to the library. 9310 and L700/L1400 libraries may go into a loop during the unload if it see's unit check from the drive. Other errors that can cause similar problems are a blank tape error or any error other than a load/unload errror from the drive.

Solution

RE48.112 code will have a code change to address this issue. Do not install the following code versions if the drive is running on a legacy library:

R1.48.112

RA48.112

RB48.112

RC48.112

RD48.112

Reference bug # 17039510 and 17018674.

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