Sun StorageTek Crypto Key Management System
 

PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption
 

In this Document

Symptoms

Changes

Cause

Solution

References

Created from <SR 3-7440882451>

Applies to:

Symptoms

Getting error "Could not connect" when enabling the ASR feature on the OKM server.

Getting error " "ASR Registration failed" when enabling the ASR feature on the other OKM server (at another site)

snoop trace shows connection being blocked by the firewall when going to 129.157.65.13

Changes

Enabling the ASR ( Auto Service Request ) feature in OKM 2.4 or OKM 2.5

Cause

The firewall is blocking connection to the ASR server 129.157.65.13
 
These are the ASR/SDP servers that the ASR client needs to connect to:
------
CAM 6.8 and Amber Road (Sun Storage 7xxx) Version
  https://inv-cs.oracle.com (443) 129.157.65.14
  https://asr-services.oracle.com (443) 129.157.65.13
Oracles Auto Service Request, Secure File Transport, CAM 6.9, Solaris 11, and VOP
  https://transport.oracle.com (443) 141.146.1.169
 

Solution

When enabling the ASR feature in OKM, enter the correct values for:
  My Oracle Support User Name
  My Oracle Support Password
  My Oracle Host Proxy Host
  My Oracle Support Proxy port

The "Proxy Host" and "Proxy Port" are optional but if the browser needs to go through a proxy server to get to the internet.
these values should be specified.

If the Enable process returns "Could not Connect" or "ASR Registration Failed" errors, verify if there is a firewall and if
the firewall is disallowing connections to these ASR sites:
  CAM 6.8 and Amber Road (Sun Storage 7xxx) Version
  https://inv-cs.oracle.com (443) 129.157.65.14
  https://asr-services.oracle.com (443) 129.157.65.13
  Oracles Auto Service Request, Secure File Transport, CAM 6.9, Solaris 11, and VOP
  https://transport.oracle.com (443) 141.146.1.169

Note: An incorrect MOS username/password would return an "Enable ASR failed" message.

References

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