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Asset ID: 1-72-1560370.1
Update Date:2017-01-18
Keywords:

Solution Type  Problem Resolution Sure

Solution  1560370.1 :   iLOM error: fault.chassis.power.ac-low-line seen on 4 socket CPU systems  


Related Items
  • Sun Server X2-4
  •  
Related Categories
  • PLA-Support>Sun Systems>x86>Server>SN-x64: SERVER 64bit
  •  




In this Document
Symptoms
Cause
Solution
References


Created from <SR 3-7236241190>

Applies to:

Sun Server X2-4 - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

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We are seeing the below error when attempting to power on an X2-4 platform:

/SP/faultmgmt/0 | fru | /SYS/PS0
/SP/faultmgmt/0/ | class | fault.chassis.power.ac-low-line
 faults/0 | |
/SP/faultmgmt/0/ | sunw-msg-id | SPX86-8002-8D
 faults/0 | |
/SP/faultmgmt/0/ | component | /SYS/PS0
 faults/0 | |
 faults/0 | |
/SP/faultmgmt/0/ | product_serial_number | 1149FMJ01N
 faults/0 | |
/SP/faultmgmt/0/ | chassis_serial_number | 1149FMJ01N
 faults/0 | |
/SP/faultmgmt/1 | fru | /SYS/PS1
/SP/faultmgmt/1/ | class | fault.chassis.power.ac-low-line
 faults/0 | |

 

Cause

X2-4 Installation guide link below state the following valid configurations:

   AC operating voltage range:

   100-127 VAC for 2 CPUs

   200-240 VAC for 2 or 4 CPUs


http://docs.oracle.com/cd/E20781_01/html/E20782/z400092a1045188.html#z400092a1045105


At present system input voltage is on low-line (100 to 127) Volt AC sources. The system requires high-line (200 to 240 Volt) AC sources to turn on main power of a four-CPU system.

Solution

The system requires high-line (200 to 240 Volt) AC sources to turn on main power of a four-CPU system.
 

References

<NOTE:1174517.1> - SPX86-8002-8D - AC input to the PSUs are not configured properly for server operation.

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