SL150 - Message "The Number of KLEs Seen by MCI Does Not Match Z's Range for Modules - GOING INOP" MSG 3203 Issued During Initialization

Asset ID:	1-72-1554285.1
Update Date:	2018-04-10
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Solution Type Problem Resolution Sure

Solution 1554285.1 : SL150 - Message "The Number of KLEs Seen by MCI Does Not Match Z's Range for Modules - GOING INOP" MSG 3203 Issued During Initialization

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.
New SL150 Installation
10 Module SL150 configuration.
1.82 Firmware

Symptoms

During initialization the following series of errors are seen in the error logs and the library does not go online (goes inop).

This is accompanied by multiple robot reach / put type errors. e.g. 5121, 3202 etc.

2013-05-13T19:08:02.138 0000 0.0.0.0.0 1228 "Director - initResponse() directorSelfInit; MCI Module Count is Greater than Z Range for Modules Calculation: MCI ModCnt=10, Z Sweep ModCnt=1; End of Text" /usr/local/bin/Ifm 519 robot error
2013-05-13T19:08:02.143 0100 0.0.0.0.0 1228 "IfmInitThread:Failure to Initialize...reason==The number of KLEs seen by MCI does not match Z's range for Modules - GOING INOP" 3202 ifm error
2013-05-13T19:08:03.160 3750 0.0.0.0.0 3755 "Process /usr/local/share/sbin/snmptrapd murdered by signal 11" 3750 processMgr error

Changes

The library was newly installed.

Cause

Misalignment of the modules caused robot movement sensor to be impeded resulting in the library not detecting the required number of modules during initial scan. When the robot initializes, it moves to the bottom of the stack of modules and counts the number of modules present. In this instance it detected 1 module when there should have been 10. This misalignment also caused the robot movement to be impeded resulting in the attendant robot messages in the log.

Solution

Check for correct alignment of all modules. Refer to the SL150 Installation Manual E28647_05.

Remove all the magazines and inspect the Z-Home sensor for misplacement. (Refer to Doc ID 1532413.1)

References

<NOTE:1532413.1> - SL150 - Initialization Failure, Robot Z Home Sensor Init Error, Fault Code 9135
http://docs.oracle.com/cd/E35103_06/en/E28647/E28647_05.pdf

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